Apr 20, 2018
Front Desk Assistant Term of Employment : One year with possibility of extension Duty Station(s) : Addis Ababa Required Number: One Salary & Benefits : Competitive Application Deadline : April 29,2018 BACKGROUND: The Agricultural Transformation Agency (ATA) has been established by the Government of Ethiopia (GoE) to identify and address systemic bottlenecks to Ethiopia’s agricultural development. The Agency does this through problem-solving, implementation support, and capacity building of stakeholders involved in implementation of interventions that address the systemic bottlenecks. The Agency reports to the Ministry of Agriculture and Natural Resources Development and is Secretary to the Transformation Council chaired by the Prime Minister. The programmatic focus of the Agency responds to a core set of needs identified by the Ministry of Agriculture and Natural Resources Development and the Transformation Council. Within the Agency, issues are divided into four different pillars: Crops and Natural Resources which includes Sustainable Irrigation and Watershed Management, Sustainable Land Management Inputs and Crop Protection, Livestock, Research and Extension, Mechanization; Cross Cutting Initiatives including, Gender and Nutrition, Climate Change Adaptation and Mitigation, Targeted Livelihood Support, Biodiversity and (temporarily) Planning and MLE; Agribusiness and Markets including Market Support Services, Commercial Farming, Agro-processing & Market Development, and Cooperatives Development; and Enhanced Implementation Capacity which includes ICT, Private Sector, and Organizational and Human Capacity and Rural Finance. In addition, the Agricultural Commercialization Clusters Initiative is another critical focus area for the Agency. Across the programs, the ATA engages public, private and non-governmental stakeholders to support strategic planning, manage and strengthen implementation capacity and test innovative models . Our Culture We have an exceptional team of highly competent employees with a proven track record of success in managing complex activities and achieving transformational results. Our culture is one where talented, dedicated and adaptable individuals are committed to doing their best and exhibit great team work to achieve excellent results. At ATA, we provide an exceptional platform for people who want to achieve their highest potential and make a meaningful contribution in changing the country’s agricultural sector. We offer rewarding work in a young, fast-paced growing organization with passionate, committed, motivated colleagues and excellent career development and training. We recognize our most valuable assets are our staff and are committed to providing our employees with the tools, training and mentorships necessary to achieve their career goals. POSITION SUMMARY: Under the supervision of the HR Operations Manager, the Front Desk Assistant will be responsible to the reception of ATA visitors and incoming and outgoing correspondences at the front desk, and handle PBX telephone operation in an efficient and professional manner. Carry out other administrative works as required. ESSENTIAL DUTIES: Reception Ensure an attractive, pleasant and neat front desk area is maintained at all times. Receives and assists visitors of the office courteously, answers queries and provides information while being as prudent as possible. Assists visitors to leave message in the absence of the staff member to be visited and ensures the message is transferred on time. Regularly organize notice boards at the reception area. Telephone and Fax communication Receives all incoming telephone calls, receives/sends fax messages, forward messages/documents to concerned staff on time. Makes official phone calls on behalf of staff members, especially senior management staff. Maintains external telephone directory for ATA’s main stakeholders. Regularly updates and maintains internal telephone contact list and share to internal users as updated Immediately report any fault to Information Technology team and Telecommunication Company. Administrative Arranges appointments for staff and remind the approaching appointments to the concerned. Assists the HR team in scheduling interviews for internal and external candidates. Assists in arranging flight booking and hotel accommodation for staff and ATA guests as requested. Assists in photo copying and binding of documents with at most attention to confidentiality. Assists in organizing seminars/workshops, arrangement of necessary stationary materials and confirmation of participants list. Initiates purchase request and placement of all necessary office refreshment items at all duty hours. Maintains document confidentiality while receiving/issuing incoming/outgoing ATA letters. Follows ATA procedures to ensure the organization seal is properly used to authenticate outgoing correspondences from ATA. Provide secretarial services to program and administrative staff when required. REQUIRED QUALIFICATIONS: Diploma or University degree in any field (Management, Secretarial Science and Office Management or related fields a plus). At least 2 years (for Degree holders) or 4 years (for Diploma holders) relevant experience on Front Desk/ Receptionist type activities. Skills in e-mail communication, internal outlook, and internet browsing. Fluency in English and Amharic languages. Ability to work under pressure. Skill in application of Microsoft Word and Excel is essential. Good communication skills. Proactive, energetic, and team player personality APPLICATION INSTRUCTIONS We invite all candidates meeting the required qualifications to submit (i) a cover letter, (ii) CV (maximum 5 pages), and (iii) a completed ATA Application Form at http://apply.ata.gov.et . Please note that CVs, cover letter and other application materials WILL NOT be considered unless accompanied by a fully completed ATA Application Form. Also, please DO NOT submit scans of certificates with your application form. Women are highly encouraged to apply. Only short listed candidates will be contacted.
Ethiopian Agricultural Transformation Agency (ATA) Addis Ababa, Ethiopia Full time