Feb 04, 2019Full time
// Job Duties: Order Management Receives, registers and reviews (medical) orders Manages, maintains and daily updates the logistics information systems (FSS/JDE) Maintains the item database Follows-up the medical national standard list in collaboration with CoMed Acknowledges orders to the customer together with information on availability of items and expected delivery date Regularly provides all customers with updated order status information Establishes and maintains a file per requisition order, updating it with all correspondence, closes and files orders when they have been completely filled Communicates with customers, answers to all messages and maintains a dialogue Assures customers that all inquiries, requests, complaints and problems are taken seriously and treated as quickly and efficiently as possible Issues RO according to ICRC procedures Prepares the monthly order for stock replenishment Provides advice to health staff and logisticians concerning medical logistics issues Follows-up all backorders with the medical warehouse and respective purchasers Informing the medical purchaser or GVA of any backordered items for which there is no stock on order Warehousing and Dispatching Ensures proper storing of items according to pharmaceutical and ICRC requirements, especially regarding cold chain items and controlled drugs Visits regularly the medical warehouse Ensures that cold chain equipments are working properly and that daily monitoring is in place Ensures FIFO stock rotation or follows FEFO. Monitors on a monthly basis expiry dates and submit to CoMed and CoLog a list of items with a short shelf life Ensure that cold chain is maintained during transport Ensuring that storage and transport of medical goods complies with pharmaceutical laws and regulations in the country Prioritizes the warehouse and dispatch daily work in collaboration with Warehouse Manager Supervising the work of the storekeeper and storekeeper helper Quality Control Checks conformity of the received goods with the PO (dosage, origin, validated manufacturer) Checks that the product corresponds with the Quality Certificates provided by the supplier Ensures that quality certificates are available and maintain an efficient filing system Ensures that medical products (drugs, medical materials and medical equipment) of good quality are supplied to customers by quality control and ensures that their quality is maintained throughout the supply chain Ensures that batch tracing is possible Inspects samples of all batches of arriving medical supplies and performs a quality control (kind of good, quantity, packaging, shelf life, labeling etc.) Organizes return or exchange of rejected goods Follows-up any claim reports from the field concerning quality with the respective supplier and maintaining a file with all claims Reporting / Statistics Issues claim report for missing items and losses/damages Provides information and data for compilation of the monthly statistics Prepares Medical monthly statistics for GVA and health department Maintains adequate filling and archives Ensures that back up of electronic files are done on a regular basis Others Researches and provides legal and pharmaceutical documents on request Briefs and trains new health and logistics staff Represents the ICRC towards the authorities in all matters concerning pharmaceuticals especially concerning the license Obtains information on any new laws and regulations concerning pharmaceuticals Develops and maintain a good working atmosphere Proposes points to be improved for future Ensures respect of internal procedures Weekly backup of all essential computer files Replacing the medical storekeeper during her/his absence Register and liaise with drug control authorities for proper disposal of expired and damaged medical goods as per the country and ICRC rules and regulation. General Duties Be aware of the delegations objectives and activities Understand the three components of the Red Cross/Red Crescent Movement Apply the security rules at all times Respects and observes the staff regulations of the ICRC in Ethiopia The employee may be asked to perform duties and task not covered in this job description as well as to provide support to other departments when necessary Job Requirements Minimum required knowledge & experience : Bsc. in Pharmacy Minimum 3 years as a registered pharmacist or head of a pharmaceutical warehouse Experience in humanitarian organization is an asset Having medical logistics certificates is an asset. Knowledge of country pharmaceutical market Good knowledge of the country laws regarding drugs and material Able to work independently Good command of written and spoken English Excellent computer skills Team leadership skills Rigorous and precise Strong sense of responsibility and adaptability High organisational skills Ability to work independently and to take initiative Good communication and negotiation skills 3rd grade driving license How to Apply Electronic application can be made ONLY through the ethiojobs.net website. Alternatively, you can submit application & CV with copies of relevant documents in person to the ICRC Delegation in Addis Ababa (in front of EIAR, around Egziabher ab church) OR, send to the ICRC Delegation Addis Ababa, Human Resources Department, P.O.Box 5701, Addis Ababa.