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33 Customer Service Jobs in Ethiopia jobs

Customer Service Jobs in Ethiopia, Latest Customer Service Job Vacancies in Ethiopia. Apply for New Customer Service Vacancy in Ethiopia and start your Customer Service Career in Ethiopia today.

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OC
Nov 01, 2023
Freelance
Digital Marketer
One % Club Association Remote
About the job We are looking for exceptional and innovative digital marketing professionals who are fueled by passion and thrive in a dynamic, collaborative environment that sparks creativity and fosters growth.   Serving as a digital marketing subject matter expert, the Digital Marketer is responsible for developing and helping to execute the social media and digital strategies of our brands. It will be a remote position that offers the perfect blend of autonomy and collaboration, empowering you to make an indelible impact while enjoying the freedom to work from absolutely anywhere. Responsibilities Prepare to unleash your digital marketing prowess as you develop and execute comprehensive strategies . Plays a critical role in driving the digital marketing agenda to grow. . Serves as a Social Media Subject Matter Expert providing best practices and recommendations to internal International and Trade Marketing teams Become the...
Ethio Bet PLC
Oct 10, 2023
Full Time
Collection and Logistics Officer
Ethio Bet PLC Addis Ababa, Ethiopia
Job position: collection and logistics Officer: We are looking for a collections and logistics officer to assist with the collection of revenue and outstanding debts and handle key logistics requirement of the company. You will be responsible for managing timely the collection of revenue and outstanding debts from clients and will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You will also be required to institute legal action when payments are not made. And handle logistics needs of the company Roles and Responsibilities: §  Plan course of action to recover owed money; §  Negotiate payoff deadlines and payment plans; §  Build trust with clients; §  Handle clients' questions or complaints, or any other options; §  Keep tracking outstanding debts; §  Provide final written or verbal warning notice to clients when payments are not being made; §  Provide appropriate recommendations to the...
Saicooper HR Extension PLC
Feb 13, 2023
Full Time
Quality Coach -Amharic/Oromo/Tigrinya language
ETB 50,000 - ETB 55,000 monthly
Saicooper HR Extension PLC Addis Ababa, Ethiopia
•Provide clear insight into performance drivers and the levers which impact performance •Compile and track performance for teams and individual level in terms of their quality scores •Ensure and maintain quality of service provided by the team •Audit and provide solid feedback for improvement •Mentor and maintain Agent’s performance •Ensure that all agents meet statistical quality targets and provide action plans for those that fall below expectations. •Hold weekly coaching sessions with the team •Provide action plans and recommendations to the management •Provide program and agent performance reporting, including statistical analysis and reporting •Collaborate with trainers and SMEs to establish a positive team environment that supports and reinforces best-in and out of-class customer service practices •Provide recommendations to management & Client regarding the development of policies...
Enat Bank
Dec 02, 2023
Full Time
Enat Bank Job Vacancies Including Jobs for Fresh Graduates
Enat Bank Hosaena, Ethiopia
Enat Bank Job Vacancies Including Jobs for Fresh Graduates Enat Bank invites Fresh Graduates and qualified applicants for the following job positions. Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services. The Bank is a private financial institution established to provide effective, efficient and full-fledged banking services, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environments. Value-adding and committed Management Team and enlightened and forward-looking institutional vision along with attractive compensation packages that have...
GW
Nov 30, 2023
Full Time
Tigrigna Sales
Gt World of Beauty Addis Ababa, Ethiopia
Job Responsibilities: Handling existing and potential GT-world customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Handling Customers’ calls which are received by phone and social media . Solving Customers’ problems and Answering inquiries. Managing customer & Vendor accounts by ensuring that existing customers remain satisfied with company products and services. Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department. Developing and sustaining solid relationships with customers to encourage repeat business. Reporting to finance team and product stakeholders in case of refund request.  Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs...
Tsehay Bank SC
Nov 27, 2023
Full Time
Tsehay Bank S.C Vacancy Nov 2023
Tsehay Bank SC Aweday, Ethiopia
Tsehay Bank S.C Vacancy Nov 2023 Tsehay Bank S.C. would like to recruit qualified candidates for the following positions. Tsehay Bank is a share company established on July 23, 2022 with business license issued as per the banking business proclamation no. 592/2008. It commenced operation with an authorized capital of Birr 2.8 billion and paid-up capital of 734 million Birr. It comprises a limited number of 373 shareholders. Tsehay Bank aspires to deliver sustainable values for stakeholders with best customer experience and through state-of-the-art technology. Position 1: BRANCH MANAGER I Educational Qualification : A minimum of BA degree holder from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or related field of discipline   Experience : Must have a minimum of 7 years of relevant experience with at least 2 years’ service at...
Abay Bank S.C
Nov 25, 2023
Full Time
Abay Bank Job Vacancy for Fresh Graduates - Customer Service Officer -II
Abay Bank S.C Addis Ababa, Ethiopia
Abay Bank S.C. invites interested and qualified applicants to fill the following position. Job Title:  Customer Service Officer -II (CSO – II) Job Summary: The CSO attends customer inquiries, handles payments and collections, works on deposit mobilization and search for potential customers, ensures that correct receipts and advices are issued to customers for all transactions, balances daily cash transaction and prepares daily cash position. Required Education & Experience : BA degree in Management or Economics or Accounting & Finance or Marketing or Banking & Finance, Business Administration and any business related field of study. Only Graduates of  2023 Applicants should pass the national exit examination. CGPA:  For Female 2.5  &  above, for male  2.75 &  above Place of Work:  Addis Ababa Salary:   As per the Bank’s Scale Application Deadline: December...
Ahadu Bank
Nov 24, 2023
Full Time
Ahadu Bank New Job Vacancy 2023
Ahadu Bank Addis Ababa, Ethiopia
Ahadu Bank New Job Vacancy 2023 Ahadu Bank Invites Interested and qualified applicants for the following job positions. Ahadu Bank S.C joined the Ethiopian financial sector with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership, state of the art technology, agile and unique strategy, as well as constructive market discipline. Ahadu Bank S.C . Vacancy No. 2023 Position 1: Customer Services Officer -I Education : Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies. Experience Requirement  : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions.  Competencies Required : Understands the basic mechanisms of general financial products and services. Good knowledge of Bank’s accounting and procedures. Ability to respond to...
Ahadu Bank
Nov 22, 2023
Full Time
Ahadu Bank New Job Vacancy 2023
Ahadu Bank Addis Ababa, Ethiopia
Ahadu Bank New Job Vacancy 2023 Ahadu Bank Invites Interested and qualified applicants for the following job positions. Ahadu Bank S.C joined the Ethiopian financial sector with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership, state of the art technology, agile and unique strategy, as well as constructive market discipline. Ahadu Bank S.C . Vacancy No. 2023 Position 1: Customer Services Officer -I Education : Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies. Experience Requirement  : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions.    Competencies Required : Understands the basic mechanisms of general financial products and services. Good knowledge of Bank’s accounting and procedures. Ability to respond to basic...
Bunna Bank
Nov 22, 2023
Full Time
Bunna Bank New Vacancy Nov 2023
Bunna Bank Addis Ababa, Ethiopia
Bunna Bank New Vacancy Nov 2023 Bunna Bank invites qualified and energetic candidate for the following job positions. Bunna Bank S.C. is among the private banks in Ethiopia which has recently joined the Banking business of Ethiopia following the ideal monetary improvements saw in the nation. Position 1: Customer Service Officer-I Qualification : BA Degree in Accounting/Finance/Banking and Finance /Management/Economics or other related fields with 1 years of Experience in Banking operations as a Customer Service Office. Job Description: Will handle/Check account maintenance, payment, and collection transactions and respond to customer inquiries. Handles cash and non-cash transactions and all customer requests at the branch. Maintain proper Records and Files  Effects periodical payments on time. prepares and Send Reminders for unpaid Documents. Location and Application From: Under West Addis Ababa District > ...
Amhara Bank SC.
Nov 20, 2023
Full Time
Amhara Bank SC. Vacancy Nov 2023
Amhara Bank SC. Dire Dawa, Ethiopia
Amhara Bank SC. Vacancy Nov 2023 Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus. Amhara Bank S.C. is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 4,700 energetic employees, and visionary leaders with more than 277 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”. The Bank would like to invite qualified and competent applicants to apply for the following vacant post. Amhara Bank   Job Vacancy Announcement 2023 : Position 1: Customer Service Executive – II Qualification:   BA...
Global Bank
Nov 20, 2023
Full Time
Global Bank New Job Vacancies Nov 2023
Global Bank Addis Ababa, Ethiopia
Global Bank New Job Vacancies Nov 2023 Global Bank S.C wants to recruit Interested and qualified applicants for the following job positions. Debub Global Bank S.C. is a privately owned share company which has started operation on August 28, 2012. The bank is established to provide a wide range of banking services to both domestic and international businesses with quality customer services, higher value creation for stakeholders and to be a responsive corporate social citizen by effectively blending commercial pursuit with social responsibilities. Position 1: Accountant I (Branch) Education (Minimum):  BA in Accounting/Business Management/ Management or related field Experience : 3 years of relevant banking experience Number Required: 20 (Twenty) Place of work:  Western & Eastern A.A District Position 2: Senior Customer Service Officer I Education (Minimum):  BA in Accounting/Business Management/ Management or related field...
Abay Bank S.C
Nov 20, 2023
Full Time
Abay Bank SC. Job Vacancies Nov 2023
Abay Bank S.C Addis Ababa, Ethiopia
Abay Bank SC. Job Vacancies Nov 2023 Abay Bank S.C. invites competent and qualified candidates for the following positions. Abay Bank has fulfilled all the necessary requirements of the National Bank of Ethiopia to set up a bank, and officially established on July 14th 2010 and started full-fledged banking operations on November 3, 2010. Currently, paid up-capital of the bank is Birr 4.733 Billion/ Four Billion Seven Hundred Thirty three Million Birr as of June 30, 2023, and the number of share holders reached 4,437/ Four Thousand Four Hundred Thirty Seven. The Bank is poised to serve all economic sectors through its network of branches. It extends its services to domestic trade and services, international trade, agriculture, industry, transportation, construction and real estate sectors Position 1: Junior Auditor JOB REQUIREMENT BA Degree in Banking & Finance/ Accounting/Business Administration/ Management/Economics...
Enat Bank
Nov 20, 2023
Full Time
Enat Bank Job Vacancies Incl. Fresh Graduates 2023
Enat Bank Mekele, Ethiopia
Enat Bank Job Vacancies Incl. Fresh Graduates 2023 Enat Bank invites Fresh Graduates and qualified applicants for the following job positions. Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services. The Bank is a private financial institution established to provide effective, efficient and full-fledged banking services, focusing on addressing women with financial access, aiming at development, business growth and profitability to meet the expectation of all its stakeholders. It is also where the career of promising banking talents are shaped into seasoned banking professionals with challenging but conducive working environments. Value-adding and committed Management Team and enlightened and forward-looking institutional vision along with attractive compensation packages that have already been in place to attract...
Nib International Bank
Nov 20, 2023
Full Time
Nib International Bank New Job Vacancies 2023
Nib International Bank Addis Ababa, Ethiopia
Nib International Bank New Job Vacancies 2023 Nib International Bank S.C wants to hire qualified applicants to the following positions. Nib International Bank (NIB) was established on 26 May 1999 under license no. LBB/007/99 in accordance with the Commercial Code of Ethiopia and the Proclamation for Licensing and Supervision of Banking Business Proclamation no. 84/1994 with the paid up Capital of birr 27.6 million and authorized capital of Birr 150 million by 717 Shareholders. Position 1: Data Analytics Officer Educational Qualification: BSc. Degree in Computer Science, Information Technology, Computer Engineering, MIS or related fields of study Experience & Required Skills: 4 years of relevant work experience   Place of work:  Head Office Position 2: Hardware and Network Engineer Educational Qualification: BSc. Degree in Computer Science, Information Technology, Computer Engineering, MIS, or related fields of study...
Tsehay Bank SC
Nov 20, 2023
Full Time
Tsehay Bank SC. Vacancy Nov 2023
Tsehay Bank SC Addis Ababa, Ethiopia
Tsehay Bank SC Vacancy Nov 2023 Tsehay Bank S.C. would like to recruit qualified candidates for the following positions. Tsehay Bank is a share company established on July 23, 2022 with business license issued as per the banking business proclamation no. 592/2008. It commenced operation with an authorized capital of Birr 2.8 billion and paid-up capital of 734 million Birr. It comprises a limited number of 373 shareholders. Tsehay Bank aspires to deliver sustainable values for stakeholders with best customer experience and through state-of-the-art technology. Position 1: Customer Service Officer Educational Qualification : A minimum of BA degree from a recognized Higher Learning Institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or any related field of discipline. Experience : Must have a minimum of 2 years of experience as Junior Customer Service Officer.   Place of...
RC
Nov 19, 2023
Full Time
Red Cloud ICT Solutions Multiple Job Vacancies
Red Cloud ICT Solutions Addis Ababa, Ethiopia
Red Cloud ICT Solutions Job Vacancies Including Fresh Graduates Red Cloud ICT Solutions PLC  is engaged in the field of Information Communication Technology. The main services provided by the company are Data Center, Cloud ERP hosting, E-commerce, Financial Technology, Virtual Internet Service Providing and Sales Automation. Position 1: Assistant Functional Consultant Qualification: B.SC degree in Project Management, Business Administration, Computer Science, IT or related filed of study. Experience: . Minimum of 1 and above years of professional experience in Marketing. Number of Posts:  10 Position 2: Associate Functional Consultant Qualification: . B.SC degree in Project Management, Business Administration, Computer Science, IT or related filed of study. Experience: . Minimum of 2 and above years of professional experience in Marketing. Number of Posts:  7 Position 3: Senior...
SB
Nov 16, 2023
Full Time
Siinqee Bank New Job Vacancies Nov 2023
Siinqee Bank SC Addis Ababa, Ethiopia
Siinqee Bank New Job Vacancies Nov 2023 Siinqee Bank S.C is relicensed as a Bank with the vision “To be the Leading Bank in Financial Inclusion and Transformation”. The Bank would like to invite External applicants for the following vacant posts. Position 1: Junior Payment and System Administration Qualification : BSc Computer science, Computer Engineering, Information Technology and Information Science or Related fields Experience : One (1) year’ General Work Experience in banking industry. Job Grade: VII Place of Work : Head Office Position 2: Senior Dispute Resolution and Fraud Monitoring Officer II Qualification  MBA/BA Business Administration, Management, Accounting, Management Information System or Related fields Experience : 5/6 years’ General Work Experience in banking industry out of which one years as Junior Agent and Merchant Development Officer, or equivalent in banking...
Wegagen Bank
Nov 15, 2023
Full Time
Graduate Trainee
Wegagen Bank Addis Ababa, Ethiopia
Wegagen Bank Vacancy Fresh Graduates 2023 Wegagen Bank S.C. is one of the seasoned private commercial banks providing a wide range of quality banking services in Ethiopia with an ever growing and remarkable operational performance. Currently the bank has devised a new strategic plan & subsequently reviewed its organizational structure. The Bank reaches out to almost all parts of the country through its service outlets, including branches and Forex offices, currently exceeding well over 400. Thus, the Bank is looking for professionals with vibrant track records for the following vacant positions with attractive Salary and benefits package. Position: Graduate Trainee Qualifications and Experience : Bachelor’s Degree in Management, Business Administration, Economics, Accounting, Banking and Finance, Marketing, MIS, and other Banking business related fields. CGPA 2.75 and above Experience : 0 year/ not request • Year of graduation...
Dashen Bank
Nov 15, 2023
Full Time
Dashen Bank New Job Vacancies Nov 2023
Dashen Bank Addis Ababa, Ethiopia
Dashen Bank New Job Vacancies Nov 2023 Dashen Bank invites qualified applicants for Branch Relationship Officer vacant positions. Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry. Position 1: Contact Center Agent Academic & Professional Qualification Bachelor Degree in Economics, Business Administration, Management, Marketing Management and/or related fields. BSc. Degree in Computer Science, IT, Information Systems Experience Four (4) years’ post qualification experience on Banking Sector, fin-tech, hospitality, Telecom, Microfinance and other similar role with a direct contact or frequent communication with customers The Contact Centre Agent is responsible for receiving customer calls, address...
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