37 Customer Service Jobs in Ethiopia jobs

Awash Bank Job Vacancy June 2023 Awash Bank invites competent and qualified candidates for the following positions. Awash Bank, Ethiopia’s pioneering private bank, was established on November 10, 1994 after the downfall of the socialist regime. The Bank was established by 486 founding shareholders with a paid-up capital of Birr 24.2 million and started banking operations on Feb. 13, 1995. Since embarking operation, the Bank has registered remarkable growth. Notwithstanding global and domestic challenges, Awash Bank has exhibited a superior operational and financial performances among private banks operating in Ethiopia. Awash Bank is currently working towards strengthening its capital base, technological capabilities, human resources and customer base.   Position 1: Relationship Officer – Branch II Qualification & Experience: BA Degree in Banking & Finance, Accounting, Management & Economics plus minimum of 4 years experience in...

Dashen Bank SC. New Job Vacancies 2023 Dashen Bank invites qualified applicants for Branch Relationship Officer vacant positions. Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry. Click Here To See Current Fresh Graduate Jobs From Dashen Bank. Position 1: Contact Center Agent Academic & Professional Qualification Bachelor’s degree in Marketing Management, Business Administration, Management, Accounting, Banking, finance or related fields.      Fluency in English (speaking and writing) is required Experience · At least four (4) years relevant experience The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role...

Enat Bank New Job Vacancies 2023 Enat Bank invites Fresh Graduates and qualified applicants for the following job positions. Enat Bank was initiated by some of Ethiopia’s leading visionaries and businesswomen. Enat Bank’s founders created a bank that empowers women while providing all clients with exemplary services. Enat’s International Banking offers a suite of services for individuals and business. Position 1: Junior Customer Service Specialist JOB REQUIREMENTS: Graduates of years 2020, 2021 & 2022 G.C. with BA in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics or related fields with minimum cumulative GPA of 3.00. Experience: No prior experience is required. Address: Gedeb asasa, Hadero , Hossaena and Batu (zeway) Branches.   Position 2: Customer Service Specialist Job Requirement: BA in Accounting, Accounting & finance, Banking &...

Enat Bank Job Vacancy - Fresh Graduates Position: Junior Customer Service Specialist Job Summery Essential Function Receives and delivers physical cash from and to Cash Administrator Collects and validates original Payment Instruments against the System. Issues and signs Payment Instruments Verifies and Validates DRS incoming transfers Initiates DRS outgoing transfers Exchanges cash denominations and posts the transactions Performs other duties as required by the supervisor Job Requirements Graduates of years 2020, 2021 & 2022 G.C. with BA in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics or related fields with minimum cumulative GPA of 3.00. No prior experience is required. Place of Work: – Gedeb asasa, Hadero , Hossaena and Batu (zeway) Branches How To Apply Only short listed candidates will be...

Bunna Bank Vacancy Fresh Graduates Bunna Bank invites qualified and energetic candidate for the following job positions. Bunna Bank, the bank of visionaries, much like its motto, was made to blend with the community that never stops dreaming and creating a vision for themselves. The bank received its license from the National Bank of Ethiopia on June 25, 2009, in line with proclamation no. 59 on licensing and supervision of banking business. We are 3rd generation banking group, and growing fast, in the banking history of Ethiopia. It was founded with a subscribed & paid up capital of Birr 308 million and Birr 156 million, respectively. However, the paid up capital has increased to over Birr 3.3 Billion and the number of shareholders has increased to over 13,024 and making the bank that one of Ethiopian’s strongest and most publicly traded private banks. The number of shareholders has already surpassed 13,000 and a single shareholder’s maximum ownership is...

Amhara Bank SC New Job Vacancies June 2023 Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus. The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank External Vacancy Announcement.   Position 1: Junior Talent Acquisition & Onboarding Officer Qualifications: BA in Management, Business Management, Public administration and Development Management or any other related fields.  Experience: One/1 year of relevant experience preferably in Banking industry.   Essential Functionality: Participate in all talent acquisition and on-boarding processes....

Addis International Bank New Job Vacancies 2023 Addis International Bank S.C wants to recruit employees in the following vacant positions. Addis International Bank S.C (AdIB) is a young private commercial bank that was founded by cooperatives, unions, and social settings like Idris as well as individual businessmen. It has been operating in the industry for the last seven years; and is playing a pivotal role in the banking industry. The Bank has envisioned “To be the Leading Inclusive Bank in Africa”.   Position 1: Customer Service Officer Qualification: First Degree in Accounting/ Management/ Economics or related fields. Experience: 1 year of experience as a Graduate Trainee   Competency: Knowledge of banking principles and practices Knowledge of Cash Management practices of banks Good knowledge of Cash Management policies and procedures of the Bank Place of Work: Modjo   Position 2: Branch Cashier...

Dashen Bank Vacancy For Fresh Graduates  Customer Service Officer (Maker) Place of Work: For Branches Under Addis Ababa, Jimma, Adama, Dire Dawa, Wolayta, Hawassa, Dessie, and Bahir Dar Districts Job Summary · The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch. Job Requirements Academic & Professional Qualification Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields. Year of Graduation: 2021 and onwards Experience Zero (0) year of experience Not more than 30 years of age (for external applicants)   Required Behavioral & Leadership Competency...

Shabelle Bank S.C Vacancy 2023 Shabelle Bank invites qualified and experienced applicants for the following banking job position. Shabelle Bank is a fully licensed Commercial Bank in Ethiopia to conduct all its operations under the principles of Islamic banking and be fully disengaged from interest-based transactions.   Position 1: Teller Qualifications: BA Degree in Economics, Accounting and Finance, Banking and Finance, Management, or any other related fields. Experience: Minimum of 2 years’ experience in Branch banking. The Job Objective is to enhance customer satisfaction by serving them with due care and maximum efficiency and promote the Branch’s resource mobilization effort by cross selling the Bank’s products, attending to customers and providing efficient and quality service to customers. Location: Awade, Harari   Position 2: Cashier Qualifications: BA Degree in Economics, Accounting and Finance, Banking and...

Awash Bank New Vacancy June 2023 Awash Bank invites competent and qualified candidates for the following positions. Awash Bank, Ethiopia’s pioneering private bank, was established on November 10, 1994 after the downfall of the socialist regime. The Bank was established by 486 founding shareholders with a paid-up capital of Birr 24.2 million and started banking operations on Feb. 13, 1995. Since embarking operation, the Bank has registered remarkable growth. Notwithstanding global and domestic challenges, Awash Bank has exhibited a superior operational and financial performances among private banks operating in Ethiopia. Awash Bank is currently working towards strengthening its capital base, technological capabilities, human resources and customer base.   Position 1: Customer Service Officer II Qualification & Experience: BA Degree in Banking & Finance, Accounting, Management & Economics plus minimum of 2 years of experience in Banking...

Abay Bank S.C Vacancy June 2023 Abay Bank S.C. is one of the private commercial banks established to provide effective and efficient full-fledged banking services, focused on development, business growth, and profitability to meet the expectation of all its stakeholders as well as the aspiration of its employees. Abay Bank has fulfilled all the necessary requirements of the National Bank of Ethiopia to set up a bank, and officially established on July 14th 2010 and started full-fledged banking operations on November 3, 2010. Currently, paid up-capital of the bank is Birr 4.673 Billion/ Four Billion Six Hundred Seventy Three Million Birr as of March 31, 2023, and the number of share holders reached 4,410/ Four Thousand Four Hundred Ten. The Bank is poised to serve all economic sectors through its network of branches. It extends its services to domestic trade and services, international trade, agriculture, industry, transportation, construction and real estate sectors....

Hibret Bank Vacancy Fresh Graduates 2023 Hibret Bank S.C. invites fresh graduates for the following vacant position. United Bank S.C. also known as Hibret Bank began its operation in 1998 in accordance with the Commercial Code of Ethiopia of 1960. Over the years United Bank of Ethiopia built itself into an escalating and modern banking institution, growing with a strong financial structure and strong management, as well as a large and ever-increasing customer and correspondent base. Today, United Bank of Ethiopia is a full-service bank that offers its customers a wide range of commercial banking services with a network of more than 339 branches and 9 sub-branches. Hibret Bank S.C. invites applicants who meet the following qualification and experience requirement apply for the following vacant positions. Position: Junior Customer Service Officer Qualification: BA in Accounting or Management or Economics OR Diploma/TVET 10+3/Level IV & COC Award in Banking or...

Dashen Bank SC Job Vacancy  Branch Relationship Officer (Hawassa) DB/ Vacancy- 0120/23 Job Summary The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities Academic & Professional Qualification Bachelor's Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields. Trainings and courses in banking operations (IFB domestic, credit and international banking operations) Job Requirements Experience Minimum of four (4) years relevant experience.   Behavioral Competency Interpersonal and cross-cultural skills, including ability to...

Dashen Bank Job Vacancy 2023 Dashen Bank invites qualified applicants for Customer Experience Officer vacant position. Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry.   Position: Customer Experience Officer Academic & Professional Qualification Bachelor Degree in Marketing, Business Administration Management and/or related fields. Experience At least four (4) years’ post qualification experience similar role in a bank or service oriented organization. The Customer Experience Officer is responsible for monitoring the Bank’s customer service experience against agreed targets and standards to improve the overall customer experience. In addition, the role holder is responsible for assessing the quality of service delivery...

Amhara Bank SC Job Vacancy 2023 Amhara Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank S.C offers competitive salary, excellent working environment & opportunity for learning & career development. The Bank also offers equal employment opportunity & encourages women to apply for the listed vacant posts.  Amhara Bank External Vacancy Announcement 2023:   Position 1: Customer Service Executive – II Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields. Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position. Essential Functionality: Engage and perform customer recruitment and account opening activities Initiates cash transfer from/to cash, Receives and delivers physical cash from and to...

Awash Bank New Vacancy May 2023 Awash Bank invites competent and qualified candidates for the following positions. Awash Bank, Ethiopia’s pioneering private bank, was established on November 10, 1994 after the downfall of the socialist regime. The Bank was established by 486 founding shareholders with a paid-up capital of Birr 24.2 million and started banking operations on Feb. 13, 1995. Since embarking operation, the Bank has registered remarkable growth. Notwithstanding global and domestic challenges, Awash Bank has exhibited a superior operational and financial performances among private banks operating in Ethiopia. Awash Bank is currently working towards strengthening its capital base, technological capabilities, human resources and customer base.   Position 1: Manager – Social Media and Digital Marketing Division Qualification & Experience: BA Degree in Marketing Management, Business Management and Economics or equivalent field plus...

Ahadu Bank New Job Vacancy 2023 Ahadu Bank Invites Interested and qualified applicants for the following job positions in addis ababa. Ahadu Bank S.C joined the Ethiopian financial sector with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership, state of the art technology, agile and unique strategy, as well as constructive market discipline. Ahadu Bank S.C. Vacancy No. 2023   Position 1: Customer Services Officer -I Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies. Experience Requirement : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions.    Competencies Required: Understands the basic mechanisms of general financial products and services. Good knowledge of Bank’s accounting and procedures. Ability to respond to basic client...