ETB 50,000 - ETB 55,000 monthly
Saicooper HR Extension PLC
Addis Ababa, Ethiopia
Job Description:
Manage CSRs and ensure that they’re meeting business requirements
Coach the agent on technical and non technical errors
Ensure that employees are adhering to the company policy
Results oriented, TL should be working on achieving the assigned performance metrics
Requirements:
Very Good English
Good Coaching skills
Good Problem Solving and Leadership Skills.
Good communications and Handling skills.
Flexibility in working rotating shifts basis.
Preferably 1 year experience in E commerce as team leader .
We offer
Accommodation and Transport facilities for expat candidates.
Modeín and multinational woíking enviíonment at an attíactive location
Belonging to a great international company wheíe you will constantly be leaíning
Earn incentives
Additional information...