// Company Overview Maids.cc is a fast-growing, tech-driven services company in the UAE. “The Uber of Maids” employs 3500 employees and is the largest provider of domestic workers in the UAE. Maids.cc has a work culture that fosters critical thinking and creativity by providing employees with the latest technology, tools, and individualized work schedules. Job Summary Customer Success Officer will conduct a broad range of tasks such as maintaining ongoing customer relationships and networking and contributing to sales. Improve customer experience through services support, and handle customer complaints and requests. Responsibilities and Duties Act as a focal point to the staff to explain new work policies, rules, and procedures. Act as the first point between the company and the employees for internal and external queries and issues. Involve in staff logistic arrangements such as transportation and accommodation. Coordinate staff renewal and resignation cases. Coordinate with other departments and teams to facilitate smooth work processes. Qualifications and Skills Must speak Amharic and Oromo. Excellent command of spoken and written English. High professional communication skills at all levels. Sales experience and ability is a huge plus. Benefits and Perks Learning opportunities and work with state-of-the-art software. Friendly environment and inspiring mentors. Fast-based international company with a multicultural background. Competitive salaries, rewards, and opportunities for growth.
Oct 21, 2019