Job at International Clinical Laboratories (ICL) Client Service Representative Job Background: International Clinical Laboratories (ICL) is one of the largest of independent clinical diagnostic centers on the African continent. ICL has opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves. It is the only laboratory accredited by the USA based Joint Commission International for five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories. ICL encourages the society to take preventive actions to improve health through its Wellness Program and the Cervical Cancer Screening Program. ICL would like to fill the following vacant positions under Business Development Department by inviting all qualified and competent applicants: Duties and Responsibilities: Serves as a focal person between credit clients and  ICL Collecting monthly service payments from clients and timely transferring to the cashier Troubleshoot any extended problems that may arise between ICL and account clinics Visiting each client with schedules Follow up of general clients service to monitor the level of service performed Conducting  as  sales personnel representing ICL Perform market assessments and give recommendations Prepare documents for auctions of the laboratory services and participates in exhibitions printing promotional posters, broachers, flayers and distributing for clients Reporting  and giving updates to the Section Manager and Dep’t Director Performing additional jobs  ordered by the Section Manager and Director Reports to : Clients and referral Manager   Job Requirements: Diploma in Medical laboratory 2 years experience Computer literate Proved communication skill Capable of working in coordination Experience on customer handling will be advantageous         How To Apply: Qualified applicants who fulfill the above requirements shall submit their updated CV with Cover Letter in person to HR Admin office of ICL at “Bulgaria Mazoria”, or send using mail address dereje@icladdis.com or P.O.Box 71 Code 1110 within five working days of this advertisement