6 remote jobs

Responsible for the over all activities which is done in the lodge.

Being accountable to the Food and Beverage Head, the Barman is responsible for the general day-to-day operation of the bar and is ultimately responsible for the quality of service provided by the bar and restaurant. Responsible for the bar and restaurant activities in general. Write up the bar and restaurant staff schedules. Tell people what they should or shouldn’t do. Report any breaches to the Food and Beverage Head. Ensure that the bar and restaurant meets all the directives involved in bar and restaurant keeping. Communicate with customers regarding special functions. Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information. Carry out any other duties given by the immediate supervisor.

Being accountable to the Food and Beverage Head, the Barman is responsible for the general day-to-day operation of the bar and is ultimately responsible for the quality of service provided by the bar and restaurant. Responsible for the bar and restaurant activities in general. Write up the bar and restaurant staff schedules. Tell people what they should or shouldn’t do. Report any breaches to the Food and Beverage Head. Ensure that the bar and restaurant meets all the directives involved in bar and restaurant keeping. Communicate with customers regarding special functions. Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information. Carry out any other duties given by the immediate supervisor.

// Being accountable to the Marketing and Resort Manager, the Front Desk Head accommodate hotel and lodge clients by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Greet, register, and assign rooms to guests of hotel. Verifies customers’ credit, and establishes how the customer will pay for the accommodation in case the hotel or the lodge provides credit service. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Supervise and control the reception, registration and room allocation of all guests. Issue room keys and escort clients to the room or show them the direction. Keep records of room availability and guests’ accounts, manually or using computers. Answer telephones, greet clients, respond to inquiries from the clients, and provide information about the company. Contribute to the security of an organization by helping to monitor the access of clients. Make the work areas highly visible and designed and furnished to make a good impression and to be very friendly and motivating for clients to enjoy greeting them face-to-face and making them feel comfortable. Ensure maximum room occupancy in line with agreed policy on over bookings. Arrange alternative suitable accommodation, for a confirmed or regular guest, if the hotel is fully occupied. Ensure that the guest list register is updated regularly during the day and that copies are sent to the appropriate sections. Communicate with reservations and pre-allocate rooms, bearing in mind the preferences of regular and VIP guests. Carry out any other duties given by the immediate supervisor.

// Being accountable to the Marketing and Resort Manager, the Housekeeping Head supervise and control the cleaning and servicing of all room service areas, ensuring that service is prompt, courteous, to the standards laid down by the hotel and within agreed budgetary limits. Plan and schedule the standard procedure for cleaning all rooms. Communicate the Marketing and Customer Relation Section Head or Receptionist when guests report complaints regarding room uses. Schedule periodical maintenance of housekeeping equipments. Ensure the rooms are clean and tidy. Contribute to the security of a hotel by helping to monitor the access of visitors. On a daily basis mop floors, beds, cloth hunger, toilets and items in the toilet, the surroundings, and others. Ensure statutory health and safety standards in the hotel rooms and the surroundings. Ensure that VIP rooms receive the designated extras. Ensure an adequate supply of clean linen in a good state of repair. Ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected. Notify the Marketing and Customer Relation Section Head, as soon as possible of the inability to report for duty, and also on return to work from all periods of absence. Carry out any other duties given by the immediate supervisor.

// Being accountable to F&B Manager, the Head Waiter responsible to supervise all  waiter/waitress under his/her supervision. Ensure that flowers and table decorations are fresh and comply with agreed standards. Be totally familiar with the composition of all menu items. Supervise set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair. Ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the hotel. At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers. Be continually supervise all waiter/waitress, and maintain, the highest standards of personal hygiene and dress. Support F&B Manager  Carry out any other duties given by the immediate supervisor.