Business Development Manager

  • Addis Ababa, Ethiopia
FULL_TIME Banking Jobs in Ethiopia Business Development Jobs in Ethiopia

Job Description

With a mission to enable businesses and their customers to participate in the global economy by providing them fast andaffordable cross-border payments, our client is looking to add a highly ambitious, motivated and hardworking Business
Development Manager, focusing on Ethiopia and surrounds to their team of international experts. This is a chance for you to join a
business really making an impact by realising their vision into reality, enabling a world where emerging and developed markets
have seamlessly interconnected cross-border payments.

Their Business Development Manager will be based in Ethiopia and will be reporting into the SVP for Africa. This is an individual
contributor role and a key aspect to this role would be to drive the business development function in the markets of focus. The
ideal candidate will come with superb knowledge of the payments industry specific to Ethiopia and the surrounding region. They
will be autonomous, self-motivated, passionate, possess high energy and have a strong business acumen with the mindset of
rolling up their sleeves and getting the job done.

The business prides themselves in unlocking opportunities for millions of people and businesses in emerging and developed
markets by interconnecting mobile wallet operators, platforms, merchants, money transfer operators, payment service providers
and banks to facilitate seamless payments.

Our client plays an integral role in what can be described as a deeply fragmented industry. As a trusted, neutral and interoperable
aggregator, they offer key payment solutions to tackle the speed, cost-efficiency and accessibility challenges for emerging
markets. Without our client the partners of a payment transaction would waste time and costly resources developing their
connections to multiple systems. Multiple connections would also mean that these actors have to charge higher prices, which
could prohibit financial inclusion and the spread of financial services.




Main Responsibilities:
Developing the overall sales and business development plan in Ethiopia and the surrounding region


Management of the full cycle of the sales process including agreement/signatures, live account status and on-going


management of accounts


Full ownership of customer requests and exploring new opportunities to add value to the position


Ensure excellent communication and internal coordination to roll-out new services taking into accounts market specificity


(regulation, competition etc.),


Attend trade shows, source leads, follow sales process and report back to sales management team


Ensure all specific reporting within required time frame including full use of CRM tool


Provide timely feedback to line manager about performance, sales activity, account management and strategy


Ensure account retention, contractual health, well-being and maximum satisfaction of clients


Initiate and maintain a strong link between customers and back-office services in order to ease communication and


facilitate the resolution of any issues


Identify trends by researching the industry, related events and announcements


Effectively communicate the needs of your customers to the support team


Mandatory Requirements / Qualifications:
Bachelors Degree


Direct or indirect work experience in the Money Transfer or Mobile Financial Services/Payments Industry


Results-oriented with great skills in communication, organisation and negotiation


Experience developing business and senior relationships across banks, MTOs and Mobile Wallet organizations


CRM proficiency, Zoho CRM knowledge is a plus


Flexible, self-motivated, disciplined, take ownership of job at hand


Team-oriented, able to accept and create change


Prior experience in telecommunications is preferred


Strong understanding of the customer, market dynamics and requirements


Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues


Strong sense of initiative and ability to work both independently and as part of a team


Excellent attention to detail


Fluent in English is a must have requirement


Ability to travel 50% or more