Dec 28, 2020

Customer Service Officer II

  • Zemen Bank
  • Addis Ababa, Ethiopia
FULL_TIME Banking Jobs in Ethiopia Customer Service Jobs in Ethiopia

Job Description

Job Summary

The purpose of this job is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.

Job Requirement

Educational Qualification Required:

  • BA in Banking and Finance, Accounting, Economics, Management or in related fields.

Minimum Work Experience

  • 1-year relevant experience in Bank Operation.

Additional Skills:

  • On Basic Computer Application Skills
  • Good Communication skills
  • Industry Specific skills (Product and Service)
  • Good emotional Intelligence.

How to Apply

Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department within ten working days from the date of this announcement.

Only shortlisted candidates will be contacted.

Human Resource Department

Zemen Bank S.C

Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)

Tel. +251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62

Addis Ababa