Feb 23, 2018

Front Desk Receptionist (1)

  • Entrepreneurship Development Center (EDC)
  • Addis Ababa, Ethiopia
Full time NGO Jobs/Nonprofit/Social Services Jobs in Ethiopia

Job Description

Entrepreneurship Development Center (EDC) is looking for competent personnel to fill up the following vacant positions. EDC is a quasi-government institution, established by the ministry of Urban Development and Housing and the Federal Urban Job Creations and Food Security Agency (FeUJC&FSA), in partnership with the United Nations Development Programme UNDP) Ethiopia, in February 2013. The program aims to foster the emergence of a robust competitive private sector with focus on micro and small scale enterprises. EDC has its headquarters in Addis Ababa regional coordination offices in Oromia (Bishoftu), Amhara (Bahir Dar). SNNPRS (Hawassa), and Tigray (Mekelle).

EDC is looking for qualified personnel for the following vacancy

Front Desk Receptionist (1)

Duly Station: EDC Headquarters - Addis Ababa
The front desk receptionist will support in facilitating the center’s activity in answering incoming calls, greeting, guiding guests and other related tasks as assigned
Duties and Responsibilities:
  • Answer telephone calls, screen and direct calls
  • Receive and relay messages
  • Greet guests entering into the office and direct them accordingly
  • Deal with queries from the public and customers
  • Ensure knowledge of staff movements in and out of organization
  • Monitor visitor access and maintain security awareness
  • Receive and sort mail and deliveries
  • Maintain a clean and presentable reception area
Knowledge and Education
  • Degree in Secretarial Science and Office Management, Marketing. Journalism and Communications and other related fields.
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software application
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Ability to work a switchboard
Key Competencies: Verbal and written communication skills; professional personal presentation; customer service orientation; information management: organizing and planning; attention to detail; taking initiative; reliability and ability to work under pressure.
Management Arrangement: Under the direct super vision of and reporting to the Administrative Assistant, the incumbent will work closely with other authorized EDC personnel.
Language: Excellent oral and written communication skills of English and Amharic languages required.  

How To Apply:

Candidates meeting the above qualifications are requested to send their updated CVs, copies of their educational background and cover letter to: info@edcethiopia.org or submit the documents in person to EDC Headquarters, Nega City Mall, 3rdfloor, Josef Tito Street, Casanchis, Addis Ababa until March, 02, 2018

Apply Now