Mar 19, 2018

Country IT Specialist at H&M

  • H&M Ethiopia
  • Addis Ababa, Ethiopia
Full time IT/ICT/Information Technology Jobs in Ethiopia

Job Description


Country IT Specialist (Ethiopian nationals OR Work permit holders only)

We are looking for a Country IT Specialist for Africa region based in Addis Ababa, Ethiopia.

Ethiopia is emerging as a new market for the global textile industry. The potential for Ethiopia to establish a world leading textile industry is huge. As a Country IT Specialist in Ethiopia you will be an integral part of establishing one of H&M’s newest and most exciting production markets.

If you are curious on expanding H&M’s production operation, eager to drive sustainable growth, work in a people orientated environment and want to be part of leading this development, apply now.


What will you do?

With our values, you co-operate with vendors and Central IT to contribute to the daily delivery of the IT Services in your market(s). You drive support, local tasks and projects by following our methods, processes, policies and Country IT Guidelines. You actively cooperate with other business functions to support business activities and initiatives.


  • With a service mind set you perform end user support.

  • You understand the business benefit of our IT solutions.

  • You ensure we follow agreed support process for agreed IT Services.

  • You ensure we perform agreed operational tasks and routines.

  • You implement global and local solutions to the local market.

  • You cooperate with both local and global vendors.

  • You secure the IT operations in the country.

  • You take part in, and represent the market(s) in global projects with local implementation.

  • You work closely with the Central IT Department and its vendors.

  • You act as project manager for local projects.

  • You run tasks as part of global or local projects.

  • You perform vendor management.

  • You secure the relationship with your vendors. 



    Who will you work with?


    In this role you will join a dynamic and energetic team based in Addis Ababa, Ethiopia. Reporting directly to the HR Manager, you will regularly interact with teams based locally and across the Globe. 



Job Requirements

Who are you?

At H&M we value your personal qualities as much as your professional skills.  We really want you to join our team if you are:

  • Service minded, solution oriented and want to work in an energetic and fast paced environment

  • You have strong organizational skills and can communicate clearly in both English and Amharic at all levels.

  • Have a Bsc degree in computer science and have minimum of 5 years of professional work experience in an international organization.

  • Have practical knowledge in Networking (CCNA), Windows Server Administration, IP Telephone, Soft phone and O365

  • Have experience liaising with Ethio – Telecom

  • You can lead yourself and others informally through H&M’s values 

By acting in line with our values and being a role model, you contribute to H&M’s business success. No matter what your role may be at H&M – WHAT you do is as important as HOW you do


How to Apply

So what's next?

If what you have read so far sounds like fun and a great place to work, then please apply. If your CV is among those selected, you will be invited for an initial telephone screening, followed by a couple of interviews (over the phone or face to face).  To apply, please apply via OR submit your CV and personal letter stating why you are the best candidate for this position via

   Last date to apply: 18 March, 2018


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