Assistant Manager Logistics, Warehouse & Customer Service

  • Jotun
  • Adama, Ethiopia
  • Feb 19, 2024
Full Time Manufacturing Jobs in Ethiopia

Job Description


As Assistant Manager - Logistics, Warehouse and Customer Service you will Lead and manage by enhancing its developments based on Jotun’s values and in accordance with local, regional, segment, and corporate objectives and guidelines to achieve their overall objectives.
This position is based in Adama, Adama Industrial Park and you will report to Supply Chain Manager.

  • Lead the Customer Service, Warehouse and Logistics team in line with Leadership Expectations and tools to develop, coach, and guide its members to ensure a workforce that is competent, engaged, and enabled to meet Jotun’s current and future needs.
  • Responsible for Health Safety Environment & Quality within the area of responsibility
  • Initiate, drive, and follow up continuous improvement activities by implementing the Jotun Operations System and follow up through agreed KPIs.
  • Run efficient freight and warehouse tenders and research and suggest cost-effective shipping methods in cooperation with Purchasing.
  • Arrange stock counting and activities to ensure correct inventory is displayed in the system.
  • Collaborate with Customer Service Department, purchasing, and planners to maintain the right stock levels.
  • Analyse customer complaints and resolve problems to ensure that all learning points are shared with relevant stakeholders in the organization and corrective action taken to avoid repetition in the future.
  • Liaise with sales teams, supply chain, and other relevant stakeholder to ensure that customer expectations are met and that any issues are resolved in a timely and efficient manner through effective teamwork and good communication.


What We Look For

Qualification and Experience

  • 3 - 6 years of relevant experience in a manufacturing company. 

  • Bachelor’s degree or higher within a relevant field

  • leadership experience is essential. 

  • Project Management experience is essential. 

  • Willing to travel frequently as part of the job requirements. 

  • Experience in extracting and analyzing large amounts of data using excel or similar applications.


  • Networking: builds a useful network of contacts and relationships and utilizes it to achieve objectives

  • Systematic Approach: uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively

  • Constructive Teamwork: co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals

  • Analysis & Judgment: quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments

  • Initiative & Responsibility: acts on own initiative, makes things happen and accepts responsibility for the results

  • Influence: makes an impact; convinces and persuades others; promotes plans and ideas successfully.

What We Offer

  • Competitive compensation and benefits

  • Continuous learning opportunities and training activities

  • Career development opportunities across multiple disciplines and geographies

  • Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores

  • A supportive and inclusive company culture where you can be your authentic self

  • A focus on having fun together through team buildings and social activities



Jotun Ethiopia Paint Manufacturing PLC

Contract Type:


Time Type:

Full time




Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

As a 100% subsidiary under Jotun Group, Jotun Ethiopia Paint Manufacturing PLC. was established in 2020. It has since become one of the fastest growing company within MEIA (Middle East India and Africa) Region. By investing in an advanced paint production plant, and building a highly competent and motivated team locally, we aim to strengthen Jotun’s leading position in Ethiopia as well as in East Africa, through our very ambitious market development plans which are focusing on Quality, Profitability, Innovation and Corporate Values.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.  

If you think that this role is what you could be doing next, apply now!