• Mercy Corps Ethiopia
  • Addis Ababa, Ethiopia
  • Apr 03, 2024
Full Time NGO Jobs in Ethiopia

Job Description

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.

Program / Department Summary

Mercy Corps has been present in Ethiopia since 2004 working to drive bold and transformative ideas, working closely with government, the private sector, and civil society actors to build a more resilient country, ensuring that programs are responsive to and influenced by participants and stakeholders. Our vision is to enhance the resilience of climate and conflict-affected communities through market systems development for improved livelihoods, access to food, and safe and clean water to thrive in the face of crises. Our strategy focuses on the four outcome areas: 1) Economically marginalized populations have improved and diversified livelihoods, income, and assets; 2) Pastoralists, farmers, and households have access to sustainably produced, safe, nutritious food; 3) Social cohesion and inclusive governance processes are built in crisis-affected communities; and 4) People have equitable, sustained access to clean water and sanitation for domestic and productive use. Currently, we operate in the regional states of Afar, Amhara, Gambella, Oromia, Somali, Sidama, Southern Ethiopia, Tigray and Addis Ababa city administration working with a diverse base of donors that includes the United States Agency for International Development (USAID), European Union, GAC, Hilton Foundation, United Nations (UN), JOA, Sweden, EKN, and other foundations.

The USAID-funded Highland Resilience Activity (HRA) will contribute to the Productive Safety Net Program (PSNP) 5’s “Big Push” initiative and has the overarching goal of strengthening resilience among vulnerable households in Ethiopia’s Highlands, resulting in 120,000 PSNP households reaching the graduation threshold. HRA will support these households in moving above the graduation threshold and to where they no longer require social safety net programming for household food security and have the capabilities and assets to withstand regular and predictable shocks. The Activity will achieve this goal by directly supporting households in increasing their on-farm, off-farm, and employment incomes while facilitating improvements in the market systems required to increase demand for goods and services in PSNP communities. HRA is a five-year program that started in October 2023.

General Position Summary

The Data Analytics Manager is responsible for developing, maintaining, and improving the Activity's database and information systems and supporting the data analysis and visualization tasks. The manager ensures the quality, security, and accessibility of the Activity’s data and information, and supports the program's data management (cleaning, entry, analysis, visualization), monitoring, evaluation, learning, and reporting activities. The Manager also provides technical assistance and guidance to the program staff and partners on database and information management issues and best practices. S/he will work closely with the Program's MEL Manager and other MEL staff under the direct supervision of the MEL/CLA Director. S/He will be the focal person for implementing MEL technology solutions including electronic and cloud-based solutions for case management/ data collection for, cleaning, analysis, visualization, and reporting. Responsible for setup and oversight of the program’s information database in the Azure Data Ecosystem, as well as the use of Mercy Corps’ proprietary web-based platform for housing HRA’s results framework and linking evidence to results to provide traceability for reporting.


Essential Job Responsibilities


Strategy & Vision
  • Design and implement standardized database management systems, and procedures and oversee the security and upgrading of the database system.
  • Ensure a systematic and secured data management system for the collection, analysis and presentation of performance, monitoring, and evaluation data.
  • Participate in the drafting/ revising the of Program’s MEL Strategy and data management SOPs.
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
  • Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.


Program Management
  • Support the design of data management systems and standard operating procedures for ensuring quality, timely, consistent, and ethical data collection, analysis and safe storage including backup of program files.
  • Support the designing and configuration of data collection tools for regular performance data collection and periodic tasks including baseline, midterm, and end-line evaluations and annual and ad-hoc surveys.
  • Train staff and data collectors in electronic data collection tools and procedures
  • Ensure that data received from program units, and partners are timely entered into the program database with the required data quality standards.
  • Undertaking statistical analysis of performance and survey/ assessment data and generating analytical summaries, charts, visualizations, and dashboards and producing ad hoc reports from databases according to the needs of program staff.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.


Finance & Compliance Management
  • Ensure compliance with donor and Mercy Corps regulations related to the program.
  • Ensure effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Draft and/or review the scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.


  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.


Organizational Learning 
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, commit 5% of her or his time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Partners
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our partners and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility



Reports Directly To: MEL/CLA Director

Works Directly with MEL Manager, Data Analytics Manager & MEL team staff at the center and regional offices.


Knowledge and Experience

  • Degree in Statistics, Information Management, Computer Science, Information Technology, or related fields.
  • Minimum of 4 years of relevant experience, including data collection, data analysis and visualization, and analytical dashboards.
  • Experience working in/with Mercy Corps, or other settings with similar humanitarian/development programs preferred.
  • Excellent in Data Analytics including the use of statistical (SPSS, STATA, etc.) software, Visualization, and Cloud computing platforms preferably Power BI and/or Tableau and Microsoft Azure or similar technologies.
  • Experience with digital data collection tools such as Comcare, Ona/ODK/Kobo, etc.; & other data management software such as MS Excel, and Access.
  • Good interpersonal skills, organizational skills, communication, ability to work with minimum supervision, and commitment to teamwork.
  • Strong knowledge of spoken and written English & Amharic language
  • Excellent presentation skills


Success Factors

The successful Data Analytics Manager will have strong technical skills & experience in Database Management, data analysis and Cloud Computing platforms. S/He will also have proven experience working with cross-cultural teams and in capacity building, individual staff development, and strong mentoring skills. Multi-tasking, prioritizing, problem-solving, and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments, and prioritize effective written and verbal communication in all situations.

Living /Environmental Conditions:

The position will be based in Addis Ababa, Ethiopia with regular travels to the field. This position requires up to 50% of travel by air and road to field offices in relatively secure environments. 

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

All qualified individuals are invited to apply for the advertised position. All applications, including a CV, three references, and all applicable official papers, must be sent electronically. 
Only candidates that are short-listed will be acknowledged and called for interviews.
“Mercy Corps is an equal opportunity employer promoting gender, equity, and diversity. Qualified female and young candidates are strongly encouraged to apply. We are committed to empowering women and youth.”