Secretary Receptionist

  • SARIA Recruitment
  • Addis Ababa, Ethiopia
  • Jun 14, 2024
Full Time Admin/Clerical Jobs in Ethiopia

Job Description

Purpose of the Job: - the position holder is responsible for managing effective customer handling and response to all guest and client questions, providing information; handling day-to-day reception duties, and support

Duties and Responsibilities

  • Greet all clients with strong customer service and communications skills
  • Record all incoming/outgoing clients' information and provide direction to all clients in terms of whom to speak to.
  • Receiving telephone, fax, telex, and e-mail messages and forwarding them to the relevant department.
  • Support project operations including coordination of travel and organization of meetings and events.
  • Screen incoming emails and distribute them to relevant team members for action or follow-up. Handle department routine correspondence.
  • Managing the daily/weekly/monthly agenda and arranging new meetings and appointments.
  • Order office supplies and necessary equipment as required and distribute when needed.
  • File documents including contracts according to execution numbers and filing protocols.
  • Support HR and Admin Manager on routine tasks that need to be conducted in the department.
  • Assist with the procurement process, including preparation of purchase requisitions and gathering of quotations.
  • Process invoices and collect the necessary payments as assigned.
  • Ensure all office files are managed according to confidential and internal processes protocol.
  • Draft, review, and summarize reports and other official documents.
  • Other tasks assigned by the supervisor

Requirements

Academic qualification

  • Bachelor's degree in office management and information systems (OMIS)

Additional qualifications

  • Able to communicate verbally and in written format to all organizational levels
  • Strong knowledge of MS Office, including Word, Excel, and PowerPoint.
  • Ability to work in a team and has excellent communication skills.
  • Has excellent organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Efficiency in English, both writing and speaking.
  • Self-motivated and result-oriented.
  • Positive and can provide exceptional receptionist service.
  • Preferably with previous experience in the Customer Service industry.

Years of experience: Minimum of 1+ years and prior work/internship service is an added value

Salary: Attractive and Negotiable

Workplace: Addis Ababa

Number of required Position/s: 3 (Three)