Reception-cashier

Purpose of the Job: - Serve as the first point of contact and handle all guest inquiries in a professional manner, provide relevant information, collect cash and handle day-to-day front office duties and responsibilities.

Duties and Responsibilities

• Greet all clients with strong communications skills and customer management courtesy.

• Direct visitors to the appropriate direction in a professional and polite manner.

• Communicate and handle incoming and outgoing communications using email and phone.

• Coordinate activities around the reception area and maintain the office environment clean & tidy.

• Prepare payment requisition and process payments and invoices for different services.

• Ensure all office files are managed according to confidential and internal processes.

• Review and summarize administrative reports, minutes and contract documents as required.

• Ensure clients are well informed about our service and way of delivery including respective fees.

• Deduct withholding tax from payment as per the prevailing law & summarize on the tax sheet.

• Prepare and settle monthly tax dues on time to the appropriate tax revenue office.

• Prepare timely petty cash replenishment documents against the cash count balance.

• Make a timely cash collection and make deposits in a proper bank account and attach the slip as part of the settlement document.

• Ensure the daily sales amount is reconciled against the sales summary on a daily basis.

• Other tasks assigned by supervisor.

Requirements

Academic qualification

• Degree/Diploma in Front Office Management, Customer Management, Accounting or other related fields.

Additional qualifications

• Able to communicate verbally and in written format to all organizational levels.

• Ability to understand the needs of a client/visitor.

• Ability to work in a fast-paced environment.

• knowledge of MS Office, including sales software.

• Ability to work in a team and has excellent communication skills.

• Self-motivated and sales oriented.

• Someone who comes across as positive and can provide exceptional receptionist service.

• Preferably with previous experience in a customer service position and good knowledge of cash registers operation.

Years of experience: Minimum of 3+ years, specifically in the service sector is an added value.

Salary: As per the Company Scale