Latest Job Vacancies in Ethiopia at Employethiopia/ Employ Ethiopia / Employethiopia.net/ Employethiopia.com/ Employethiopia.org

•Provide clear insight into performance drivers and the levers which impact performance •Compile and track performance for teams and individual level in terms of their quality scores •Ensure and maintain quality of service provided by the team •Audit and provide solid feedback for improvement •Mentor and maintain Agent’s performance •Ensure that all agents meet statistical quality targets and provide action plans for those that fall below expectations. •Hold weekly coaching sessions with the team •Provide action plans and recommendations to the management •Provide program and agent performance reporting, including statistical analysis and reporting •Collaborate with trainers and SMEs to establish a positive team environment that supports and reinforces best-in and out of-class customer service practices •Provide recommendations to management & Client regarding the development of policies...

Are you on the hunt for exciting new challenges that boost your professional growth? If you are a leader by nature and a Software Engineer by trade, we'd love to hear from you! Read on to see if you’d be a good fit for the Scopic team of 250+ professionals from over 40 countries.  At Scopic, the virtual world is our home, so this is a  full-time remote position. Only apply if you’re prepared for a zero-hour commute and the thought of collaborating with colleagues from around the globe excites you!      The skills and traits we’re looking for:   7+ years of software development experience 2+ years of experience either as a senior engineer or technical lead Extensive experience with full-stack, cross-platform development Proficiency in at least one backend and one frontend language/framework Extensive experience with cloud services: AWS, Azure or GCP Advanced level of English fluency Ability to understand and...

We are seeking a talented and motivated System and Network Administrator to join our dynamic team. As a System and Network Administrator, you will play a crucial role in maintaining and optimizing our organization's IT infrastructure. This is an exciting opportunity to apply your technical expertise and contribute to the smooth operation of our systems and network. Responsibilities: Manage and administer our organization's network infrastructure, including routers, switches, firewalls, and wireless access points.  Ensure the availability, reliability, and security of our network resources. Perform network monitoring, troubleshooting, and capacity planning to proactively identify and resolve issues.  Administer server systems, including installation, configuration, and ongoing maintenance.  Support the implementation and management of virtualization technologies.  Collaborate with cross-functional teams to understand their technology requirements...

1. Purpose of the job • Responsible for managing every aspect of the employment process, including orientation and training new staff members. They also assist with payroll management 2. Key responsibilities • Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process. • Create and implement effective onboarding plans. • Develop training and development programs. • Assist in performance management processes. • Support the management of disciplinary and grievance issues. • Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements. • Review employment and working conditions to ensure legal compliance. 3. Job Requirements • Proven experience as HR officer, administrator, or other HR position. • Knowledge of HR functions (pay & benefits, recruitment, training & development etc.) • Understanding of labor laws and disciplinary procedures • Proficient in MS Office; Word,...