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Job Description: Manage CSRs and ensure that they’re meeting business requirements Coach the agent on technical and non technical errors Ensure that employees are adhering to the company policy Results oriented, TL should be working on achieving the assigned performance metrics Requirements: Very Good English Good Coaching skills Good Problem Solving and Leadership Skills. Good communications and Handling skills. Flexibility in working rotating shifts basis. Preferably 1 year experience in E commerce as team leader . We offer Accommodation and Transport facilities for expat candidates. Modeín and multinational woíking enviíonment at an attíactive location Belonging to a great international company wheíe you will constantly be leaíning Earn incentives Additional information...

Major Duties and Responsibilities Encode all payments, bank transfers and collections to Peachtree accounts Prepare bank transfer and/or other bank documents and monitor bank accounts movement; Handle payment requests and correspondences for timely collection of funds; Updated bank registrar book for all company bank accounts; Effect payment for vendors/clients and collect respective invoices; Manages cash requirements and transfers funds as per the agreed schedule; Ensure that all cash vouchers and any other relevant documents are completely signed and authorized; Follow up the settlement account payables/receivables and provide a consolidated monthly report; Prepare monthly invoices for respective clients and ensure timely collection of funds; Prepare travel and work advance and follow up its timely settlements; Handle office inventory records and documents purchased and handed over materials. Maintains proper filing for...

We are currently seeking a skilled and dedicated IT Officer to join our organization. As an IT Officer, you will play a vital role in ensuring the smooth functioning of our IT systems and providing technical support to our staff. This is an exciting opportunity to contribute to the overall efficiency and effectiveness of our organization through the effective management of technology resources. Responsibilities: Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and network devices. Provide technical support to end-users, addressing hardware, software, and network-related issues in a timely and efficient manner.  Administer user accounts, permissions, and security settings. Conduct regular maintenance and updates to ensure the stability and security of our IT infrastructure. Assist in the planning and implementation of IT projects, including system upgrades and network expansions.  Monitor system performance and...

General Overview of Position : The English Literacy Specialist fulfills an essential role in the school by promoting literacy, including reading and writing strategies across all grade levels. The Literacy Specialist will work across all grades (1-8), and provide support for students below grade level standards.  As the Primary & Middle School Lead Teacher, you will help to pioneer LionHeart’s Primary & Middle School program, managing the English Department. You will also work along-side our High School Team Leader & our Department of Learning & Development to launch a new learning program at LionHeart Academy. The candidate will work with a small cohort of colleagues in the Amharic, Math Science and Special Needs Education Department to evaluate curriculum, assess learning, and offer ideas and suggestions for how to shape our emerging High School (beginning in 2024 with Grade 9). Aside for the above duties, the teacher will participate actively...