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Administration Officer

Saria Consultancy
Full-time
On-site
Addis Ababa, Bole Road, Around Olympia, Omedad Building, 3rd floor, Room #307 & 308

Duties and Responsibilities


  • Provide general administrative support for all team members in preparation of different documents, correspondences, reports, meetings and travel arrangements. 
  • Greets visitors, answers telephone/calls, receives and distributes mail and correspondence.
  • Handle documentation for security clearances, processes hotel reservations, organizes airport pickups, hospitality, protocol, customs and immigration support.
  • Build sustainable relationships of trust with clients through open and interactive communication.
  • Handle complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution
  • Manage utilities including water and electricity ensuring timely payment to avoid disconnection, appropriate usage.
  • Maintain electronic and paper records ensuring information is organized and easily accessible.
  • Collaborate with Finance and HR departments to smoothen and facilitate the workflow in the organization.
  • Keep updated contact information of employees, customers, vendors and governmental offices.
  • Make sure fixed assets are registered, updated and tagged as per the organization’s asset management guidelines.
  • Maintain the office supplies, stationery and refreshments including utility services maintenance.
  • Manage company vehicle logbooks and monitor fuel consumption and as well as timely maintenance.
  • Other tasks assigned by immediate supervisor

Additional qualifications 


  • Able to communicate verbally and in written format to all organizational levels 
  • Strong knowledge of MS Office, including word, Excel and power point.
  • Ability to work in a team and has excellent communication skill.
  • Has excellent organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Efficiency in English, both writing and speaking. 
  • Self-motivated and result oriented.
  • Positive and can provide exceptional customer management service. 
  • Organized and ability to prioritize tasks

Requirements


Academic qualification 


  • Bachelor's degree in management, Office Management and Information System (OMIS) or other related fields

Years of experience: A minimum of 3+ years and prior internship service is an added value