Hope for Children Australia (HFC-Aus) is an Australian grassroots organization, working in Ethiopia on community-based initiatives and focusing on education, health, alternative income generation, and community engagement. HFC-Aus is currently seeking a qualified ICT support officer.
Key duties and responsibilities:
- Developing and implementing technology solutions in the organization
- Providing assistance and advice to employees of HFC to sort out their computer software and equipment problems, network issues, safety measures, etc. All jobs are to be recorded with details and time allocated.
- Setting up, installing technology and software, and troubleshooting
- Fixing, updating, servicing, and maintaining all IT equipment
- Ensuring data security
- Train staff and students to use ICT systems and applications where necessary.
- Developing and maintaining local networks; Ensuring security and privacy of networks and computer systems - restrict the use of social media and limit the internet access to HFC programs related sides only. Implement a limit on download size. Introduce age-appropriate restrictions and limits on sides and online materials and monitor and report on inappropriate use and access.
- Troubleshoot to identify and resolve problems promptly
- Maintaining records/logs of repairs and fixes.
- Maintaining hardware and software inventory.
- Maintaining expenses related to the IT department.
- Identifying computer or network equipment shortages.
- Managing and maintaining the computer lab as per Camara and HFC requirements.
- With the guidance of the HFC Country Representative and E-learning trainer maintain networked information technology resources effectively and efficiently to maximize educational and administrative outcomes; for example.
- Merge online teaching materials involving videos/labs/and lessons within a specific teacher’s lesson plan.
- Set up projectors and or screens in each classroom to deliver this material.
- Facilitating computer clubs for SSY students as per the program designed by an E-learning trainer
- Conduct inventory and report the status of the Laptops, Desktops, and other IT equipment.
- Prepare and submit documentation and reports as required.
- Additional tasks as required and assigned by the management.
Qualification:
- BSc in Computer Science, Information Technology, and related field
Experience:
Above 3 years
How to Apply
Interested applicants who meet the above requirements are invited to apply and submit within 7 working days their application letter, updated CV, and other supporting documents to hr_accounts@hopeforchildren.org.au (or) amtatawyohannes2@gmail.com Please include the following in your cover letter minimum salary requirements (or current salary).