Documentation and Customer Service Officer

🚢 Join Our Dynamic Team! 🚢

Position: Customer Service & Documentation

Are you passionate about providing exceptional customer service? Do you have a keen eye for detail and enjoy handling documentation tasks? Then we want YOU to join our growing team .

🔹 Who We Are:

We are a leading Shipping and Logistics Company that thrives on providing excellent customer service and seamless operations. Our team is committed to delivering timely, efficient, and reliable logistics solutions worldwide. We are now looking to expand our team with a Customer Service and Documentation Specialist.

🔹 What We’re Looking For:

• Position: Customer Service & Documentation
• Experience: No prior experience required (but an eagerness to learn and grow is essential!)
• Skills:
• Communication: Strong command of English, both spoken and written.
• Computer Skills: Good proficiency with computers, Microsoft Office, and basic data entry.
• Learning & Adaptability: A can-do attitude with the ability to pick up new skills quickly and effectively.

🔹 Key Responsibilities:

• Communicating with customers via phone and email, providing timely assistance and resolving queries.
• Handling and preparing shipping documentation, ensuring all details are accurate.
• Managing shipments, tracking and updating the status for customers.
• Collaborating with internal teams to ensure smooth operational flow.
• Assisting in the day-to-day customer service and documentation tasks as needed.

🔹 What We Offer:

• Training and Development: Continuous learning opportunities to grow your skills.
• Dynamic Work Environment: Be a part of a fast-paced and friendly team.
• Career Advancement: Opportunities for growth and progression within the company.
• Competitive Salary and Benefits: Enjoy a rewarding and supportive work environment.

🔹 Why Choose Us?

At Saba International Shipping , we believe in fostering a supportive and engaging workplace where employees feel valued and empowered to excel. Whether you're just starting your career or looking for a new challenge, this is the perfect opportunity for individuals who are eager to learn and grow in the logistics industry.

🔹 Ready to Join Us?

If you have a passion for customer service and want to start a career in shipping and logistics, we want to hear from you! Apply today by sending your resume to jean@sabaint.net

We look forward to having you as part of our team! 🌟

Location: Addis Ababa - Edna Mall area