Safaricom Ethiopia Vacancy 2025 – Public Policy and Regulatory Manager (Re-advertisement)

Safaricom Ethiopia is a purpose-driven technology company committed to transforming lives through digital connectivity and inclusive financial services. In just under four years, we have expanded rapidly, now serving over 10 million customers and reaching 55% of Ethiopia’s population with our growing network.

Our culture is built on innovation, integrity, collaboration, and customer-obsession. We believe in empowering our people, fostering inclusivity, and creating an environment where innovation thrives. For two consecutive years, we have proudly earned the Top Employer Award—a testament to our commitment to building a supportive and inspiring workplace.

Join our team and help shape the digital future of Ethiopia. Your work will have meaning, your voice will matter, and your growth will be prioritized.

Position: Public Policy and Regulatory Manager

(Internal/External) – Re-advertised

Reports to: EHOD – Regulatory & Public Policy
Location: Addis Ababa

Role Purpose

The Public Policy and Regulatory Manager is responsible for managing regulatory affairs that support Safaricom Ethiopia’s commercial strategy, network rollout, and operational objectives. The role also plays a key part in identifying and mitigating regulatory risks while contributing to Digital Ethiopia national goals.

This position collaborates closely with key units across the organization, including Technology, Sales and Distribution, Consumer Business, Enterprise Business, Finance, and Legal.

Key Responsibilities

Regulatory Strategy and Compliance

• Coordinate and fast-track regulatory approvals and permits required for commercial and network operations.
• Ensure appropriate regulatory frameworks are in place to enable market success and operational efficiency.
• Secure required national resources such as spectrum and numbering allocations.
• Develop internal compliance processes aligned with Unified Telecommunications Services License obligations.

Stakeholder & Government Engagement

• Build and maintain strong working relationships with regulatory bodies, government institutions, and telecom industry stakeholders.
• Represent Safaricom Ethiopia in industry forums, regulatory discussions, and policy workshops.

Risk Mitigation & Industry Insight

• Monitor and manage interference complaints and regulatory issues affecting operations.
• Track global policy and telecom regulatory trends and integrate insights into business strategy.
• Conduct research to define proactive regulatory advocacy priorities.

Policy Development & Alignment

• Guide internal teams on emerging legislation and policies that impact business operations.
• Support updates to internal policies, SOPs, and compliance processes to meet regulatory changes.

Required Core Competencies

Business Competencies

• Strong relationship-building and communication skills
• Operational excellence and problem-solving mindset
• Creativity and innovative thinking
• Business acumen and data-driven decision-making
• Ability to manage change and facilitate cross-functional collaboration
• Project and program management capability

Functional Competencies

• Integrated communications and stakeholder engagement
• Professional negotiation skills with commercial awareness
• Strong risk management and regulatory compliance understanding

Qualifications

• Bachelor’s degree in Law, Public Policy, or related fields
• 5+ years of senior-level experience in regulatory or public policy functions
• Deep understanding of telecom regulatory frameworks is an added advantage

How to Apply

If you meet the qualifications and are ready to take on this impactful role, please create or update your candidate profile on the Safaricom Ethiopia recruitment portal and click Apply.
Remember to upload your updated CV.