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Real Estate Operations & Client Support Associate (Native Amharic Speaker Required)

Fanta Properties
Part-time
On-site
Addis Ababa, Ethiopia
Business Development Jobs in Ethiopia, Customer Service Jobs in Ethiopia, Real Estate Jobs in Ethiopia

We are hiring a skilled, proactive, and resourceful team member to support real estate operations and elevate the client experience.

⚠️ This position requires a native Amharic speaker who is fluent in both spoken and written English. Cultural fluency and authentic connection with our Ethiopian clients is essential.


🔧 Key Responsibilities

Lead Database Management

  • Organize, update, and segment leads using Follow Up Boss
  • Track follow-up activity and maintain accurate lead pipelines
  • Ensure consistent client engagement

Appointment Setting

  • Schedule and confirm meetings with clients, vendors, and internal teams
  • Manage calendar coordination and timely communication

Concierge Client Services

  • Provide thoughtful, solutions-oriented client support
  • Anticipate needs and ensure a high-touch, caring experience
  • Represent the company with professionalism and heart

Social Media Moderation

  • Monitor and respond to messages, comments, and interactions
  • Maintain alignment with our brand voice and community tone
  • Escalate concerns or feedback as needed

Amharic Communication Support (Required)

  • Translate verbal and written communication between Amharic and English
  • Assist in meetings, phone calls, and client correspondence
  • Serve as a cultural and language bridge to support Ethiopian clients authentically

What We're Looking For

  • Native Amharic speaker fluent in English (verbal & written)
  • Experience with Follow Up Boss or willingness to learn
  • Strong organization, communication, and time management skills
  • Tech-savvy, detail-oriented, and dependable
  • Real estate or property management experience is a plus