Customer Service Officer (CSO-II)

🏦 Abay Bank S.C. Fresh Graduate Job Vacancy 2025

📢 Apply Now for Customer Service Officer (CSO-II) Positions

📅 Application Deadline: August 8, 2025
📍 Work Locations: All districts except Dire Dawa
🌐 Apply Online: www.abaybank.com.et → Announcement > Career Opportunity

🏛️ About Abay Bank

Abay Bank S.C. is a rapidly growing private commercial bank in Ethiopia, dedicated to delivering effective and full-fledged banking services. The bank aims to support national development through innovative financial solutions, profitability, and stakeholder satisfaction.

🔹 Position: Customer Service Officer (CSO-II)

👨‍🎓 Eligibility Criteria

• Education: BA degree in:
  • Accounting
  • Business Management
  • Management
  • Banking & Finance
  • Economics
  • Or other related fields
• Experience: Not required (Fresh graduates encouraged)
• Graduation Year: 2024 & 2025 only
• National Exit Exam: Required
• CGPA Minimum:
  • Female: 2.50 and above
  • Male: 2.75 and above
• Age Limit: Not specified
• Work Location: Bank branches in all districts except Dire Dawa

💼 Job Responsibilities

• Respond to customer inquiries with professionalism
• Handle daily payments and collections
• Engage in deposit mobilization and customer acquisition
• Issue accurate receipts and advices for transactions
• Balance cash transactions and prepare daily cash position reports

💰 Salary & Benefits

• As per Abay Bank’s salary scale
• Additional benefits and career growth opportunities

📝 How to Apply

📌 Two Ways to Apply:

1. In Person:
   For Dire Dawa district applicants only
   • Location: Abay Bank Dire Dawa District Office (near MM Hotel, Sabian)
2. Online Application:
   All other applicants can apply online via:
   🔗 www.abaybank.com.et
   • Navigate to: Announcement → Career Opportunity
   • Or use the direct application link provided in the official post

📌 Important Notes

• Only shortlisted candidates will be contacted
• Incomplete or false applications will be rejected
• Ensure you meet all eligibility requirements before applying

🚀 Launch Your Banking Career with Abay Bank Today!

Join one of Ethiopia’s fastest-growing banks and be part of a dynamic and ethical banking team.