Human Resources Officer

Job Title: Human Resources Officer

Department: Administration & Operations

Reports To: CEO

Work Location: TradeEthiopia HQ, Addis Ababa

Business Units: TradeEthiopia B2B, TESBINN, Ethio-International Expo, Business TV & Radio, Enisra

• How to Apply Send your CV and a brief cover letter to: 📧 job@enisra.com

Job Summary:

The Human Resources Officer is responsible for managing the company’s HR operations, overseeing employee lifecycle activities, legal and governmental compliance, and financial coordination related to staff and partner payments. In addition, the HR Officer acts as a liaison for external relations, assists with basic PR tasks, and receives and supports walk-in guests professionally and warmly.

Key Responsibilities:

A. Human Resources Management

• Coordinate recruitment, onboarding, and documentation of staff across all company units
• Maintain employee files and digital records with complete documentation
• Manage employee attendance, leave, benefits, and HR policies
• Organize staff performance reviews, trainings, and team capacity development
• Handle disciplinary cases, staff concerns, and termination procedures per labor law

B. Payroll & Finance Coordination

• Collect payroll inputs and prepare staff salary data monthly
• Track commissions, overtime, and bonuses in collaboration with Finance
• Support financial follow-ups from partners, clients, and training participants
• Maintain confidentiality and accuracy in all HR finance matters

C. Government Relations & Legal Support

• Liaise with Ministry of Labor, ERCA, city administration, and investment offices
• Follow up on company registrations, licenses, permits, and compliance reports
• Support legal consultants in HR-related cases and disputes
• File, organize, and digitally upload signed contracts, NDAs, and legal forms

D. Revenue Collection Follow-Up

• Contact customers or partners for unpaid invoices related to expos, training, or services
• Support the Finance department in reconciling receivables from contract workers or vendors
• Maintain polite but effective communication to ensure timely payments

E. Public Relations & Guest Reception (As Needed)

• Attend to walk-in guests and provide professional reception
• Present the company’s services and direct visitors to the appropriate department
• Represent the HR and company brand in external meetings, events, and delegations when required
• Draft and relay basic public relations content (letters, emails, company overview)

F. Administrative & Internal Coordination

• Provide administrative support to department heads and the CEO
• Ensure all HR forms, manuals, policies, and videos are updated and accessible
• Maintain HR calendar and submit monthly reports to management
• Coordinate team-building and internal staff events as assigned

Required Qualifications:

• Bachelor’s Degree in HR Management, Business Administration, Law, or related field
• Minimum 2 years' experience in a human resources or admin role
• Strong working knowledge of Ethiopian Labor Proclamation
• Good command of Microsoft Word, Excel, and email communication tools
• Excellent interpersonal, conflict resolution, and multitasking skills
• Professional verbal and written communication in Amharic and English

Core Competencies:

• Confidentiality & Ethics
• Organization & Time Management
• Professionalism & Public Presentation
• Conflict Resolution
• Multitasking & Prioritization
• PR & Customer Service Attitude
• How to Apply Send your CV and a brief cover letter to: 📧 job@enisra.com
• Address: Addis Ababa, Bole medhanealem Helzer Tower, 8th floor