Hybrid Designs PLC (RIDE) Job Vacancy – Junior Booking Agent
Position: Junior Booking Agent
Location: Addis Ababa
Application Deadline: August 21, 2025
About RIDE:
Hybrid Designs PLC, the company behind RIDE, is Ethiopia’s largest and most trusted taxi booking platform, operating in Addis Ababa and Djibouti. Founded by Samrawit Fikru, RIDE has been a pioneer in providing safe, reliable, and efficient transportation solutions for over 11 years.
Minimum Qualifications:
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Diploma or Degree in Customer Service, Marketing, Business Administration, Public Administration, or related fields.
Required Skills:
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Excellent verbal and written communication skills.
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Strong listening and problem-solving abilities.
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Proficient in data entry and computer applications (MS Office, CRM, booking software).
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Ability to multitask and perform under pressure.
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High attention to detail and accuracy.
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Typing speed of 25–35 WPM is recommended.
Key Responsibilities:
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Respond promptly and professionally to customer inquiries via phone or online platform.
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Process bookings, cancellations, and modifications accurately in the company’s reservation system.
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Provide service details, pricing, and availability to customers.
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Use computers and smartphones effectively for booking management.
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Log customer interactions using data entry and call logging tools.
How to Apply:
If you meet the above requirements, please apply online via the link below before the deadline:
Application Form: Click Here to Apply