Office Manager & Receptionist
About Industry Five
Industry Five is a vertically integrated electronics manufacturing company headquartered in Addis Ababa, Ethiopia. We specialize in the design, assembly, and quality assurance of advanced electronic devices for enterprise, government, and consumer brand clients operating in East Africa’s most dynamic markets.
Core Capabilities
With in-country manufacturing facilities and ISO-aligned production processes, Industry Five delivers full-spectrum contract manufacturing services—from prototype development to high-volume production—tailored for clients seeking supply chain resilience, local market alignment, and rigorous quality standards. Our end-to-end capabilities include final system integration, firmware loading, functional and environmental testing, and post-sales service infrastructure.
Markets Served
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Enterprise Clients: Robust hardware platforms for telecommunications, banking, and logistics sectors requiring high reliability and secure local servicing.
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Government Agencies: Ruggedized computing solutions and infrastructure-critical devices built to spec, supported with long-term service agreements and in-country parts availability.
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Consumer Brands: Turnkey private-label electronics manufacturing with support for industrial design customization, regulatory compliance, and lifecycle management.
Role & Responsibilities
- Serve as the primary receptionist, welcoming guests, managing calls, and maintaining a professional front-desk presence.
- Oversee day-to-day office operations: facilities upkeep, supplies inventory, vendor coordination, and workspace allocation.
- Manage executive calendars, schedule meetings, prepare meeting rooms, and arrange domestic and international travel.
- Process incoming and outgoing correspondence, organise digital and physical records, and ensure document confidentiality.
- Coordinate company events, onboarding logistics, and health-and-safety compliance with internal stakeholders.
- Track office budgets, verify invoices, and generate monthly reports to support finance and HR teams.
Skills & Qualifications
Must-Have
- Bachelor degree in Business Administration, Management, or related field.
- 3+ years combined experience in office management and front-desk reception.
- Proficiency with MS Office Suite and cloud collaboration tools.
- Strong English and Amharic communication skills—verbal, written, and interpersonal.
- Proven ability to multitask, prioritise, and solve problems with minimal supervision.
Preferred
- Experience supporting C-level executives in manufacturing or FMCG environments.
- Working knowledge of travel booking systems and basic accounting software.
- Event planning or facilities management certification.
Benefits & Culture Highlights
- Competitive local salary and comprehensive medical coverage.
- Collaborative culture that values initiative, continuous improvement, and professional growth.
- Modern office in central Addis.