The Addis Ababa City Administration Public Service and Human Resource Development Bureau has announced one of the largest recruitment drives of 2026, offering 22 different positions at the Addis Mesob Digital Government Service Office. This is a landmark opportunity for graduates and experienced professionals to join Ethiopia’s capital city administration in shaping digital governance, public service delivery, and citizen engagement. With roles spanning IT, administration, urban services, transport, housing, and customer service, this recruitment reflects Addis Ababa’s commitment to modernizing its public institutions and empowering a new generation of civil servants.
Addis Ababa City Administration Public Service Vacancies 2026
Location: Addis Ababa, Ethiopia
Employment Type: Full‑time
Application Deadline: January 20, 2026
Organization: Addis Ababa City Administration Public Service & Human Resource Development Bureau
About the Bureau
The Addis Ababa City Administration Public Service and Human Resource Development Bureau is responsible for strengthening institutional capacity, enhancing service delivery, and supporting digital transformation initiatives. Through the Addis Mesob Digital Government Service Office, the Bureau is recruiting qualified candidates to fill multiple positions across diverse sectors.
Available Positions
1. Universal Service Officer I
- Education: BA in Computer Science, IT, Electrical Engineering, Network Engineering, Software Engineering, MIS, Information Science, or related fields
- Experience: 0 years
- Required Number: 54
- Code: MBR‑00011
2. Revenue Services Customer Handling Officer I
- Education: BA/MA in Accounting, Finance, Economics, Management, Tax & Customs Administration, Public Administration, MIS, Marketing, International Trade, Public Finance, or related fields
- Experience: 0 years
- Required Number: 36
- Code: MBR‑00013
3. Civil Registration and Resident Services Officer I
- Education: BA in Demography, Statistics, Economics, Sociology, Management, IT, Law, or related fields
- Experience: 6 years
- Required Number: 36
- Code: MBR‑00012
4. Front Desk / Reception Service Officer I
- Education: Diploma / Level IV in Information Management Systems, IT, Business Management, Statistics, Secretarial Science, Computer Science, or related fields
- Experience: 0 years
- Required Number: 36
- Code: MBR‑00010
5. Rights Registration and Customer Service Officer I
- Education: BA in Management, Economics, Law, Land Administration, Computer Science, Urban Management, Engineering, IT, Accounting, MIS, Public Administration, or related fields
- Experience: 0 years
- Required Number: 27
- Code: MBR‑00017
6. Customer Service Officer I (Construction & Urban Services)
- Education: BA in Architecture, Civil Engineering, Construction Management, Urban Planning, Urban Design, Landscape Architecture, or related fields
- Skills: AutoCAD and GIS mandatory
- Experience: 0 years
- Required Number: 27
- Code: MBR‑00016
7. Condominium & Commercial Property Transfer Service Officer I
- Education: BA in Management, Economics, Accounting, Statistics, Sociology, Urban Management, Law, Marketing, Planning, Computer Science, or related fields
- Experience: 0 years
- Required Number: 18
- Code: MBR‑00022
8. Housing Administration Service Officer I
- Education: BA in Management, Economics, Accounting, Sociology, Law, Urban Management, Housing, Computer Science, or related fields
- Experience: 0 years
- Required Number: 18
- Code: MBR‑00021
9. Customer Service Officer I (Transport Sector)
- Education: BA in Automotive, Mechanical Engineering, Transport Management, Transport Economics, Business Administration, Marketing, Economics, IT, or related fields
- Experience: 0 years
- Required Number: 18
- Code: MBR‑00019
10. Lease & Customer Service Officer I
- Education: BA in Urban Management, Geography, Land Administration, Urban Planning, Surveying, GIS, Civil Engineering, or related fields
- Experience: 0 years
- Required Number: 18
- Code: MBR‑00018
11–18. IT & Administrative Roles
- Information Technology Support Officer I – 18 posts (Code: MBR‑00006)
- Service Quality Control Officer I – 18 posts (Code: MBR‑00004)
- Software Administrator I – 9 posts (Code: MBR‑00009)
- Network Administrator I – 9 posts (Code: MBR‑00008)
- Hardware Engineer I – 9 posts (Code: MBR‑00007)
- Job Seeker Counseling Officer I – 9 posts (Code: MBR‑00014)
- Agency Licensing Officer I – 9 posts (Code: MBR‑00015)
- Grievance Handling Officer I – 9 posts (Code: MBR‑00005)
19. Driver I
- Education: Grade 10/12 completed
- Experience: 0 years
- Additional Requirement: Valid Level 3 driving license
- Required Number: 9
- Code: MBR‑00003
20. Traffic Management Customer Service Officer I
- Education: BA in Law, Transport Studies, Management, Urban Planning, Geography, Leadership, or related fields
- Experience: 0 years
- Required Number: 9
- Code: MBR‑00020
21. Messenger
- Education: Grade 8 completed
- Experience: 2–4 years
- Required Number: 9
- Code: MBR‑00002
22. Executive Secretary
- Education: Diploma in Secretarial Science & Office Management (TVET 10+3, Level 3/4/5)
- Experience: 3 years
- Required Number: 9
- Code: MBR‑00001
Important Application Information
- Deadline: January 20, 2026
- Apply Online Only: 👉 AACAPS Jobs Portal
- Registration Period: 7 consecutive days from date of announcement
- Requirements:
- 16‑digit Digital National ID (FAN/FCN)
- National Exit Exam Certificate (for Bachelor’s degree holders)
- Minimum GPA:
- Male applicants: 3.5+
- Female applicants: 3.0+
- Diploma/Level applicants must submit COC Certificate
- Graduates must be from 2015 E.C. or later
- Note: In‑person registration is not allowed.