Ahadu Bank Job Vacancy – Customer Service Officer I

Organization: Ahadu Bank S.C
Location: Addis Ababa Branches, Ethiopia
Employment Type: Full‑time, Contract
Application Deadline: April 13, 2026

About Ahadu Bank

Ahadu Bank S.C entered Ethiopia’s financial sector with a vision to transform banking services through knowledge‑based leadership, advanced technology, agile strategies, and inclusive intermediation. Established by visionary entrepreneurs and professionals, Ahadu Bank is committed to delivering innovative, customer‑focused financial solutions.

Position: Customer Service Officer I

Education

• Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields.

Experience

• Minimum of 1 year relevant experience in a bank.

Competencies

• Strong understanding of financial products and services.
• Good knowledge of banking procedures and accounting.
• Ability to respond to client enquiries, advise, and resolve issues.
• Proficiency in Microsoft Excel, Microsoft Office, and core banking systems.

Responsibilities

• Provide front office customer service support at the branch.
• Handle account maintenance, payments, collections, and customer enquiries.
• Process cash and non‑cash transactions.
• Ensure efficient and professional customer service delivery.

Application Details

Reference Code: Ext/Vaca/021/2026

How to Apply:
Interested and qualified applicants should apply online via the following link:
Application Form

Only shortlisted candidates will be contacted.

For more information:
Phone: +251-11-5-260-795