Dashen Bank Vacancy 2026 – Customer Service Officer (Maker) | Fresh Graduate Jobs in Ethiopia

Dashen Bank is hiring fresh graduates for the Customer Service Officer – Maker position at branches under the Bahir Dar District, with no prior work experience required.

Vacancy Overview

Customer Service Officer – Maker

Job Description

The Customer Service Officer – Maker provides front-office customer service support at the branch. The role involves handling account maintenance, payment and collection transactions, customer inquiries, cash and non-cash transactions, and other customer requests.

Academic and Professional Qualifications

Applicants should have:

• A Bachelor’s Degree in a business-related field such as:
  • Marketing Management
  • Accounting
  • Management
  • Economics
  • Business Administration
  • Information Technology
  • Or another equivalent field
• A CGPA of 2.5 or above.

Experience and Eligibility

• No prior work experience is required.
• Applicants must be graduates of 2025/2026 G.C.
• External applicants must not be more than 25 years of age.
• Successful candidates will be permanently assigned after six months of intensive training.

Required Documents

Applicants are required to submit:

• Degree certificate
• Grade 8 certificate
• Grade 12 certificate
• Updated CV
• Application letter

Functional and Technical Competencies

Candidates should have:

• Basic understanding of general financial products and services.
• Knowledge of banking accounting principles and procedures.
• Ability to respond to basic customer inquiries and instructions.
• Ability to advise customers and resolve most routine issues and requests.
• Strong command of Microsoft Office applications.
• Good knowledge of core banking systems.

Place of Work

Branches under Dashen Bank Bahir Dar District.

How to Apply

Interested and qualified candidates should apply online through the Dashen Bank recruitment portal using the vacancy link below.

Vacancy Number: DB_EX/BDD/004/26

Application Link:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2306&company=dashenbank

Application Deadline: September 9, 2026

Important Note

The source vacancy contains two different dates: a Vacancy Posting End Date of September 10, 2026 and a Deadline of September 9, 2026. This post uses the explicitly stated September 9, 2026 deadline. Applicants should verify the closing date shown on the official application portal before submitting an application.

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