EthSwitch Job Vacancy 2025
EthSwitch S.C. is the National Switch of Ethiopia, jointly owned by all banks (private and public), the National Bank of Ethiopia, Microfinance Institutions (MFIs), Payment Instrument Issuers (PIIs), and Payment System Operators (PSOs).
The company is mandated to:
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Create interoperability between financial institutions
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Implement domestic payment schemes
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Provide a National Payment Gateway
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Serve as a central hub for clearing & settlement
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Deliver shared infrastructure/platform services
Mission: “Making Payments Simple and Affordable”
Vision: “To be the best-in-class Payment Network in Africa by 2035”
Available Positions
1. IT Customer Service Officer I
Qualification:
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BSc/MSc in Computer Science, Software Engineering, or related fields
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Experience is an advantage
Responsibilities:
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Handle IT service requests and incidents
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Provide first-line IT support
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Document IT service activities in line with procedures
Location: Addis Ababa
2. IT Customer Service Officer II
Qualification:
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BSc in Computer Science, Software Engineering, or related fields
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Minimum 2 years of relevant experience
Responsibilities:
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Support IT service operations with advanced incident, problem, and change management
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Monitor service quality and process improvements
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Provide guidance to junior officers and maintain service reports
Location: Addis Ababa
3. Digital Payment Officer II (Definite period – One year)
Qualification:
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BSc in Computer Science, Software Engineering, or related fields
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Minimum 2 years of relevant work experience
Responsibilities:
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Set up and test digital payment integrations
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Conduct User Acceptance Testing (UAT)
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Assist banks with technical issues
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Monitor transactions and system interfaces
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Prepare detailed technical reports
Location: Addis Ababa
4. Senior Digital Payment Officer
Qualification:
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BSc/MSc in Computer Science, Software Engineering, or related fields
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6 years (BSc) or 4 years (MSc) of relevant work experience, including 2 years in a professional role
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Certifications and ethical competence are advantages
Responsibilities:
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Lead and enhance digital payment systems
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Manage upgrades, testing, and integrations (IPS, NPG, Shared Wallet, etc.)
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Troubleshoot incidents and monitor payment systems
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Provide leadership and task delegation in team operations
Location: Addis Ababa
5. Driver / Liaison / Logistics Officer
Qualification:
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TVET 10+4 or Diploma in ICT/Electronics or related fields OR
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BA in Accounting, Management, or related fields
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3 years of relevant work experience (experience is an advantage for degree holders)
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Competence in MS Office
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Valid 3rd grade or public one driving license
Responsibilities:
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Provide transport, logistics, and liaison services
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Handle visa/passport processes and consignment clearances
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Maintain accurate vehicle and liaison records
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Ensure vehicles comply with traffic regulations
Location: Addis Ababa
Application Process
📌 Deadline: September 2, 2025
📧 How to Apply:
Interested and qualified candidates should send their CV, educational certificates, and work experience to: hr@ethswitch.com
👉 Important Notes:
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Clearly state the position title in the subject line of your email
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Submitting only a CV is not sufficient – credentials must be attached
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All educational credentials will be verified with issuing institutions
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Female applicants are highly encouraged
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