Field Service Engineer / Smart Hands Technician

Key Responsibilities:

• Perform onsite installation and replacement of equipment
• Handle rack and stack activities and structured cabling
• Support wireless access point deployment
• Conduct site surveys and preventive maintenance
• Provide emergency onsite technical interventions
• Document field activities and service reports
• Coordinate with the Network Operations team

Core Competencies:

• Knowledge of structured cabling and fiber optics
• Basic networking and wireless deployment skills
• Strong attention to detail and professionalism
• Ability to work independently and travel when required
• Strong troubleshooting and customer service skills

Qualifications & Experience:

• Diploma or degree in IT, Electronics, or related technical field
• Experience in field support or infrastructure deployment

Valid driving license is an advantage