Hexagon Computer Systems Job Vacancy 2026 – IT Support & Systems Technician

Hexagon Computer Systems is hiring an IT Support & Systems Technician in Addis Ababa. The position is open to fresh graduates and candidates with up to 2 years of relevant experience.

IT Support & Systems Technician

• Company: Hexagon Computer Systems
• Job Title: IT Support & Systems Technician
• Location: Hayahulet Mazoria, Addis Ababa
• Employment Type: Full-time
• Career Level: Entry Level / Fresh Graduate
• Experience: 0–2 years
• Number of Positions: 1
• Reports To: HR Manager and IT Manager
• Deadline: August 19, 2026

Job Responsibilities

The IT Support & Systems Technician will be responsible for:

• Providing first-level IT technical support to staff and assigned client offices.
• Diagnosing and resolving hardware, software, operating system, printer, connectivity, and general IT issues.
• Installing, configuring, maintaining, and troubleshooting computer networks, including LAN cabling, switches, routers, and related equipment.
• Installing, configuring, addressing, testing, and troubleshooting fire alarm systems.
• Installing, configuring, testing, and troubleshooting CCTV camera and surveillance systems.
• Installing and configuring access control and door access systems.
• Installing, configuring, and troubleshooting intercom systems.
• Installing, configuring, and maintaining PABX/IP-PBX telephone systems.
• Performing system testing, preventive maintenance, fault finding, and basic documentation.
• Assisting with IT equipment setup, relocation, upgrades, and user onboarding.
• Maintaining records of installed equipment, configurations, and service activities.
• Following technical procedures and safety requirements when working with electrical, network, security, and communication systems.
• Communicating professionally with customers, employees, and technical personnel.
• Providing periodic on-site IT support services, including scheduled half-day or full-day assignments at designated offices.

Required Technical Skills

IT Support & Troubleshooting

• Windows and basic desktop operating systems
• Computer hardware and peripherals
• Software installation and configuration
• Printer and peripheral troubleshooting
• Basic user account and system administration
• General IT troubleshooting and problem-solving

Networking

• LAN installation and configuration
• Network cabling and termination
• Switches, routers, Wi-Fi, and basic network configuration
• TCP/IP and basic network troubleshooting
• Network testing and fault diagnosis

Security & Communication Systems

• Fire alarm system addressing, installation, configuration, and troubleshooting
• CCTV camera installation, configuration, and troubleshooting
• Access control and door access system installation and configuration
• Intercom system installation and configuration
• PABX/IP-PBX installation, configuration, and troubleshooting

Additional Skills

Knowledge or experience in the following areas is an advantage:

• Python, JavaScript, PHP, or similar programming and scripting languages
• AI-assisted development and productivity tools, including Claude Code
• GitHub and basic Git workflows
• Vercel and modern web deployment environments
• cPanel
• Web hosting, domains, DNS, SSL, and website deployment
• Basic website development and maintenance
• Linux/server administration
• Cloud services and web-based applications

Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Networking, or a related field.
• Fresh graduates are strongly encouraged to apply.
• Candidates with 0–2 years of relevant experience are preferred.
• Practical technical skills, internships, academic projects, or hands-on personal projects are valuable.
• Relevant technical certifications are an advantage.

Personal Requirements

Candidates should be:

• Hands-on and technically curious.
• Strong problem solvers with good troubleshooting skills.
• Willing to learn new technologies and systems.
• Able to work independently and as part of a team.
• Professional, reliable, punctual, and customer-focused.
• Comfortable working on-site and performing physical installation and maintenance work.
• Able to communicate clearly with technical and non-technical users.
• Flexible and willing to work from an assigned office for scheduled half-day or full-day IT support assignments.
• Willing to travel to client or project locations when required.

Skills

Required Skill: Ability to deliver quality work within deadlines

Desired Skill: Creativity

What the Company Offers

The position provides opportunities for:

• Practical exposure to IT and technology systems.
• Hands-on experience with networking, security, communication, and web technologies.
• Technical learning and professional development.
• Development of programming, AI-assisted development, and cloud/web technology skills.
• Growth within an early-career IT environment.

How to Apply

Interested candidates should submit their CV/resume highlighting their education, technical skills, internships, projects, certifications, and practical IT experience.

Email: recruitment@hexagonview.com

Email Subject: Application — IT Support & Systems Technician

Application Deadline

August 19, 2026

Job Summary

Note: Fresh graduates with relevant academic projects, internships, practical skills, or technical training are encouraged to apply.