PCM Digitally Enabled Customer Support Service – Call Center Sales Agent Vacancies 2026
Organization: PCM Digitally Enabled Customer Support Service
Industry: Customer Support / Sales / Call Center
Location: Addis Ababa, Ethiopia
Application Deadline: 30 July 2026
Employment Type: Full‑time
About PCM Digitally Enabled Customer Support Service
PCM Digitally Enabled Customer Support Service is a fast‑growing company specializing in customer support and outbound sales solutions. The company is expanding its sales team and seeks ambitious, target‑driven professionals to join its dynamic call center operations in Addis Ababa.
Position: Call Center Sales Agent (Outbound Sales)
Requirements
- Excellent spoken English communication skills.
- Strong sales and persuasion abilities.
- Good interpersonal and communication skills.
- Basic computer literacy.
- Ability to work under pressure and meet sales targets.
- Previous experience in sales or call center is an advantage.
- Self‑motivated and goal‑oriented personality.
Key Responsibilities
- Make outbound calls to prospective customers.
- Promote and explain company services professionally.
- Identify customer needs and provide suitable solutions.
- Guide clients through registration and onboarding processes.
- Build and maintain strong customer relationships.
- Update customer information accurately in CRM systems.
- Achieve daily, weekly, and monthly sales targets.
- Deliver excellent customer service while maintaining company standards.
Why Join Us?
- Competitive monthly salary.
- Attractive commission and performance incentives.
- Comprehensive training and ongoing coaching.
- Professional and supportive working environment.
- Excellent career growth opportunities.
- Recognition and rewards for performance.
Vacancy Details
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Number of Positions: 30
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Location: Addis Ababa, Ethiopia
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Employment Type: Full‑time
How to Apply
Interested candidates should submit their updated CV via email:
📧 Email: Robelm5050@gmail.com
⚠️ Only shortlisted candidates will be contacted.
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