Virtual Equb PLC Customer Service Representative Job Vacancy 2026
Virtual Equb PLCCustomer Service Representative Jobs in Ethiopia | Addis Ababa
Virtual Equb PLC is hiring a Customer Service Representative – Customer Assessment in Addis Ababa. The position focuses specifically on customer and field/shop assessments, including visiting customer business premises, collecting accurate information, verifying business activities, and completing assessment reports.
Job Summary
- Employer: Virtual Equb PLC
- Job Title: Customer Service Representative – Customer Assessment
- Location: Addis Ababa, Ethiopia
- Workplace: Meskel Flower
- Employment Type: Not specified
- Education: Diploma or Degree in any field; preferably Business, Marketing, or a related field
- Experience: Previous customer service, field work, or data collection experience is an advantage
- Salary: ETB 10,000 net
- Application Deadline: November 7, 2026
About Virtual Equb PLC
Virtual Equb PLC is a financial institution established in 2010 E.C. to introduce technology solutions to traditional Equb operations and create greater accessibility and opportunity.
Available Job Position
Customer Service Representative – Customer Assessment
Location: Addis Ababa, Meskel Flower
The Customer Service Representative will be responsible only for conducting customer and field/shop assessments. The role involves visiting customers' business premises, collecting accurate information, and completing assessment reports on time.
Key Responsibilities
- Conduct timely and effective customer and business-location assessments.
- Visit customer business premises and verify their physical existence and business activity.
- Collect required information using the company's assessment checklist.
- Complete and submit clear and accurate assessment reports within the required time.
- Communicate professionally with customers during assessment visits.
- Coordinate with the Operations / Retention team as needed.
- Maintain confidentiality of customer information.
Requirements
- Diploma or Degree in any field, preferably Business, Marketing, or a related field.
- Good communication skills in Amharic and basic English.
- Ability to travel around Addis Ababa for field visits.
- Honest, punctual, and detail-oriented.
- Previous experience in customer service, field work, or data collection is an advantage.
- Own smartphone is required.
Salary and Benefits
- Net Salary: ETB 10,000
- Opportunity to join a growing digital Equb company.
How to Apply
Interested and qualified candidates should submit an updated CV and application letter via email.
Email: hrvirtualequb39@gmail.com
Email Subject: Application: [Position Title] – [Your Full Name]
Applicants may also submit their application in person at:
Virtual Equb PLC
Meskel Flower, in front of Dreamliner Hotel
Jems Building, 2nd Floor
Addis Ababa, Ethiopia
Early submission of applications will be given priority consideration.
Application Deadline
November 7, 2026
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