Yegna Microfinance Institution S.C. invites qualified and competent applicants for the following positions. Yegna is a microfinance institution engaged in development activities in Addis Ababa, Ethiopia, providing credit services to micro and small enterprise operators and low-income individuals capable of engaging in income-generating activities.
Job Details
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Organization: Yegna Microfinance Institution S.C.
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Number of Positions: 6 (Multiple Vacancies)
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Location: Addis Ababa, Dire Dawa, Jimma, Hawassa, Kombolcha, Bishoftu, Adama
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Application Deadline: September 3, 2026 (Within 10 working days)
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Application Method: In person or via email
Available Positions
Position 1: Customer Service Officer
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Education: BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields.
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Experience: 1 year and above of experience in the banking or microfinance sector.
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Duty Station: Dire Dawa, Kombolcha, Jimma, Bishoftu
Position 2: IT Support Officer
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Education: BSc Degree in Computer Science, Information Technology, Information System, Computer Engineering, or related fields.
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Experience: 2 years of experience in related jobs in the banking or microfinance sector.
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Duty Station: Bishoftu, Jimma
Position 3: Customer Service Manager-I
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Education: BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields.
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Experience: 3 years and above, with at least 1 year of experience in a senior position in the banking or microfinance sector.
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Duty Station: Jimma, Hawassa, Kombolcha, Bishoftu
Position 4: Senior Customer Service Officer
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Education: BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields.
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Experience: 3 years and above, with at least 1 year of experience in the banking or microfinance sector.
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Duty Station: Dire Dawa, Jimma, Hawassa, Kombolcha
Position 5: Senior Customer Service Officer-Cash
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Education: BA Degree in Marketing, Accounting & Finance, Accounting, Economics, or related fields.
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Experience: 3 years and above, with at least 1 year of experience in the banking or microfinance sector.
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Duty Station: Jimma, Bishoftu, Adama, Kombolcha
Position 6: Branch Manager-III
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Education: MA/BA Degree in Accounting & Finance, Economics, Management, Marketing, Business Administration, Business Management, Accounting, Banking & Finance, or other related fields.
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Experience: 3–5 years of experience, with at least 1 year of experience in a managerial position in the banking or microfinance sector.
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Duty Station: Jimma, Hawassa, Adama
How to Apply
Qualified candidates who meet the above requirements are invited to submit their application letter, Curriculum Vitae (CV), and non-returnable copies of credentials within 10 working days from the date of this announcement.
Application Methods:
Option 1: In Person
Submit your application to:
Human Capital Office
Yegna Microfinance Institution S.C.
Federal Housing Corporation Building
(On the road from Kebena Square to Bella)
Addis Ababa, Ethiopia
Option 2: Email
Send your application to:
📧 talent.doc@yegnamicrofinance.com
Important: Please clearly state the Position and Duty Station (Place of Work) in the subject line of your application.
Deadline: September 3, 2026
Contact Information
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Phone: 0987922222 / 0987622222
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Email: talent.doc@yegnamicrofinance.com
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Office: Federal Housing Corporation Building, Addis Ababa
Job Summary Table
| Position Title |
Education |
Experience |
Duty Station |
| Customer Service Officer |
BA in Marketing/Accounting/Economics |
1+ years |
Dire Dawa, Kombolcha, Jimma, Bishoftu |
| IT Support Officer |
BSc in IT/CS/Computer Engineering |
2 years |
Bishoftu, Jimma |
| Customer Service Manager-I |
BA in Marketing/Accounting/Economics |
3+ years (1 in senior role) |
Jimma, Hawassa, Kombolcha, Bishoftu |
| Senior Customer Service Officer |
BA in Marketing/Accounting/Economics |
3+ years (1 in senior role) |
Dire Dawa, Jimma, Hawassa, Kombolcha |
| Senior Customer Service Officer-Cash |
BA in Marketing/Accounting/Economics |
3+ years (1 in senior role) |
Jimma, Bishoftu, Adama, Kombolcha |
| Branch Manager-III |
MA/BA in Accounting/Management/Economics |
3–5 years (1 in managerial role) |
Jimma, Hawassa, Adama |
Disclaimer: This vacancy is reposted from a public announcement. Applicants are advised to verify details with the official source.
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