Awash Capital S.C. – Junior Customer Service Officer Vacancy (Addis Ababa)
Organization: Awash Capital S.C. (Licensed Investment Bank)
Location: Addis Ababa, Ethiopia
Employment Type: Full‑time, Permanent
Application Deadline: June 20, 2026
About Awash Capital S.C.
Awash Capital S.C. is a licensed investment bank operating in Ethiopia’s capital market. The company is dedicated to delivering innovative financial solutions and building strong client relationships. Awash Capital invites qualified and motivated graduates to join its team as Junior Customer Service Officers.
Position: Junior Customer Service Officer
Requirements
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Education:
- Bachelor’s Degree in Economics, Accounting, Business Administration, Finance, or related fields
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Experience:
- 1–3 years of customer service experience, preferably in financial services, brokerage, or investment banking
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Additional Skills:
- Knowledge of Ethiopian financial markets, investment products, and trading principles
- Training or certification in customer service, call center operations, or financial services is advantageous
- Strong customer service and communication skills
- Excellent analytical skills and attention to detail
- Strong writing and interpersonal abilities
- Self‑motivated, resilient, and able to work in a fast‑paced environment
- Reliable and capable of performing under pressure
Key Responsibilities
- Provide frontline customer support and assistance
- Facilitate account opening and onboarding processes
- Respond to customer inquiries and resolve complaints
- Ensure high‑quality customer service delivery
- Maintain customer satisfaction and loyalty
- Support communication with clients through multiple channels
- Assist in compliance‑driven customer onboarding activities
Salary & Benefits
- Competitive salary as per company scale
- Attractive benefits package
How to Apply
Interested applicants who meet the requirements should submit their CV and portfolio within 7 days of the announcement date.
📧 Email: recruiter@awashcapital.com
📍 Address: Ras Abebe Aregay St., Nile Insurance Building, 16th Floor, Addis Ababa
📞 Tel: +251 115 269 988
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