Travel and Accommodation Manager- Re-advertised ( Internal /External)

Etcareers is pleased to announce new employment opportunities with Safaricom Telecommunications Ethiopia PLC in 2026. The company is seeking a qualified Travel and Accommodation Manager to join its Addis Ababa office on a full‑time basis. This role is central to ensuring efficient, compliant, and high‑quality travel and accommodation services for employees across Ethiopia and abroad. Safaricom Ethiopia continues to expand its operations and is recognized for its commitment to innovation and employee experience. Candidates with strong backgrounds in travel management, logistics, and hospitality are encouraged to apply for this exciting opportunity.

We are seeking a Travel and Accommodation Manager to lead and manage travel services for Safaricom Telecommunications Ethiopia PLC. The role ensures cost-effective, compliant, and high-quality travel experiences for our employees.

Responsibilities

Role Purpose

•  The Travel and Accommodation Manager is responsible for leading and managing end-to-end travel and accommodation services for both local and international STEP travelers. 
• The role ensures cost optimization, compliance with travel policies, business continuity, and high-quality employee travel experience. The position provides strategic oversight, vendor management, and operational excellence across travel, accommodation, MICE, and related mobility services.

Key Accountabilities and Decision Ownership

• Provide strategic leadership and operational oversight of all local and international travel and accommodation services, including flights, transfers, accommodation, MICE, training travel, and travel technology platforms.
• Ensure optimization of travel and accommodation costs while maintaining service quality and business continuity.
• Enforce adherence to travel policies, guidelines, and risk management requirements, including travel insurance and emergency response protocols.
• Lead coordination with internal stakeholders to deliver seamless travel, accommodation, relocation, and transport services.
• Oversee and manage relationships with travel and accommodation vendors, ensuring service level agreements (SLAs) are met or exceeded.
• Approve and oversee purchase orders, vendor invoicing, tracking, and on-time payments in collaboration with Supply Chain and Finance teams.
• Review, analyses, and validate operational and financial travel reports; monitor vendor spending, trends, and cost-saving opportunities.
• Stay informed on emerging travel, accommodation, and mobility trends and introduce continuous improvements and innovative solutions.
• Lead employee awareness and training on travel platforms, policies, and best practices.
• Monitor local and international travel advisories, accommodation standards, destination updates, and supplier training opportunities.
• Prepare and present weekly, monthly, and annual performance, financial, and risk management reports to senior leadership.
  Key performance indicators:
• Exceptional employee travel experience with consistently positive feedback.
• 99% availability and accuracy of travel and accommodation platforms and databases.
• 100% compliance with travel policies, SLAs, and risk management requirements.
• Quarterly supplier performance evaluations completed and actioned.
• Timely submission of budgets and forecasts within agreed timelines.
• 100% accuracy of operational, financial, and compliance reports.
• Minimal to zero customer complaints and service disruptions.

Qualifications

Core competencies, knowledge and experience:

• Bachelor’s degree in Travel Management, Logistics, Hospitality, Business Administration, or a related field from an accredited institution.
• Minimum of 5–7 years’ experience in travel, accommodation, relocation, or mobility management, with at least 1 years in a supervisory or managerial role.
• Strong background in corporate travel and accommodation management, including domestic and international operations.
• Proven experience working with travel agencies, accommodation providers, and global distribution systems (GDS).
• Strong financial acumen with experience managing budgets, forecasts, and cost optimization initiatives.
• Excellent knowledge of travel booking systems, e-travel platforms, and reservation technologies.
• Fluency in English and Amharic; additional languages are an advantage.
• Strong leadership, stakeholder management, and negotiation skills.
• High customer orientation with the ability to balance employee experience and cost efficiency.
• Ability to work independently, make informed decisions, and lead cross-functional collaboration.
• Proficiency in Microsoft Office and reporting tools.
  About Us
  At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.
  Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.
  Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital futur
  How to Apply
• If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to create/ update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume