British Council Ethiopia – Test Day Delivery and Logistics Coordinator Vacancy 2026

Organization: British Council Ethiopia
Location: Addis Ababa, Ethiopia
Application Deadline: April 29, 2026
Employment Type: Indefinite Contract
Career Level: Mid‑Level (Operational Support)
Gross Monthly Salary: 48,700 ETB

About the British Council

The British Council is the United Kingdom’s international organization for cultural relations and educational opportunities. For over 90 years, it has worked to build connections, understanding, and trust between people in the UK and countries worldwide. Operating in more than 100 countries, the British Council delivers programs in education, arts, culture, language, and creativity, shaping brighter futures and fostering prosperity.

Position: Test Day Delivery and Logistics Coordinator

Job ID: 48527
Duty Station: Ethiopia

Role Purpose:
To ensure effective and efficient delivery of exams by managing venue supervisors, coordinating logistics, resolving issues, and acting as the point of contact for venues on test days. The role requires weekend work as part of contracted hours.

Key Responsibilities:

• Plan and deliver successful test days in line with British Council processes.
• Organize resources, monitor performance, and deploy engagement plans for venue staff.
• Ensure secure handling and storage of exam materials.
• Act as point of contact for customer enquiries and venue‑related issues.
• Identify and resolve incidents such as complaints, resourcing, or technical challenges.
• Manage risk and compliance, including contingency planning and safeguarding.
• Provide structured reporting and lead test day review meetings.

Qualifications:

• Undergraduate degree or equivalent qualification/experience (essential).
• Post‑graduate qualification (desirable).

Skills & Experience:

• Experience in busy operational environments with high customer service standards.
• Ability to monitor compliance, risk, and security standards.
• Written and verbal proficiency in English required.
• Experience in exams delivery or computer‑based exams (desirable).

Equality, Diversity, and Inclusion

The British Council is committed to equality, diversity, and inclusion. As a Disability Confident Employer, it guarantees interviews for disabled applicants who meet minimum role requirements and welcomes discussions about adjustments to enable participation.

Safeguarding

The British Council is committed to safeguarding children, young people, and adults. Appointment to positions involving vulnerable groups will depend on thorough checks in line with safeguarding policies.

How to Apply

Interested applicants should apply online via the British Council career portal.

Deadline: April 29, 2026
Contact for support: askhr@britishcouncil.org