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Call Centre Student Advisor

Study International Education Consulatncy
2 hours ago
Full-time
On-site
Bole Dembel, Addis Ababa, Ethiopia
30,000 Br - 30,000 Br ETB monthly
Customer Service Jobs in Ethiopia

Call Centre Student Advisor Job in Ethiopia

Study International Educational Consultancy PLC is inviting applications from motivated candidates for the position of Call Centre Student Advisor in Addis Ababa. The successful candidate will handle outbound calls to prospective students, provide admission and enrolment guidance, and support applicants throughout the application process.

Job Overview

  • Employer: Study International Educational Consultancy PLC
  • Position: Call Centre Student Advisor
  • Job Category: Customer Service, Call Centre and Education
  • Location: Addis Ababa, Ethiopia
  • Work Arrangement: On-site
  • Employment Type: Full-time
  • Monthly Salary: ETB 30,000

Key Responsibilities

  • Make outbound telephone calls to prospective students.
  • Assess students' educational goals and circumstances through telephone conversations.
  • Guide applicants through admission procedures, including application form completion and document requirements.
  • Track application progress and follow up with prospective students by telephone.
  • Maintain accurate records of student interactions in the Customer Relationship Management (CRM) system.
  • Identify barriers to enrolment and provide practical solutions.
  • Encourage prospective students to complete the admission process and become registered students.
  • Stay informed about academic programmes, admission requirements, policies, and financial aid options.

How to Apply

Interested applicants should submit their applications by email to:

Email: studyinterconsultants@gmail.com

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