Organization: Dashen Bank S.C
Location: Head Office, Addis Ababa, Ethiopia
Application Deadline: April 26, 2026
Employment Type: Full‑time
About Dashen Bank S.C
Dashen Bank is one of the leading private banks in Ethiopia, recognized for its innovation, customer‑centric services, and strong financial performance. The Bank provides a wide range of banking solutions including retail, corporate, digital, and interest‑free banking. With a commitment to excellence, Dashen Bank continues to expand its operations and enhance customer experience through technology‑driven services and professional expertise.
Position 1: Junior Software Support Officer
Vacancy Number: DB_EX/HO/059/26
Duty Station: Head Office, Addis Ababa
Career Level: Junior (1–3 years)
Number Required: 1
Responsibilities:
- Provide day‑to‑day technical support for core banking and interface applications.
- Troubleshoot and perform root cause analysis of reported problems.
- Support systems planning, security, and software management best practices.
- Manage systems and storage capacity, forecasting, and lifecycle planning.
- Administer SQL databases and VMware virtualization.
Qualifications:
- Bachelor’s degree in IT, Computer Science, Information Systems, Software Engineering, or related fields.
- Minimum 2 years of relevant experience.
- Experience with core banking systems, configuration management tools, SQL administration, and VMware.
- Strong analytical, problem‑solving, and communication skills.
Position 2: Software Support Officer
Vacancy Number: DB_EX/HO/060/26
Duty Station: Head Office, Addis Ababa
Career Level: Mid‑Level (3–5 years)
Number Required: 1
Responsibilities:
- Provide daily technical support for core banking and interface applications.
- Troubleshoot and perform root cause analysis of reported problems.
- Ensure compliance with data privacy practices and laws.
- Manage systems capacity, forecasting, and lifecycle planning.
- Administer SQL databases and VMware virtualization.
Qualifications:
- Bachelor’s degree in IT, Computer Science, Information Systems, Software Engineering, or related fields.
- Minimum 4 years of relevant experience in a similar role.
- Proven expertise in core banking systems, configuration management, SQL, and VMware.
- Strong analytical, problem‑solving, and customer relationship management skills.
How to Apply
Interested and qualified applicants should apply online through the Bank’s career portal:
For enquiries or support, contact: