National Tobacco Enterprise (Ethiopia) S.C – Canteen Service Associate
Location: Addis Ababa, Ethiopia
Employment Type: Full‑time
Career Level: Mid Level (3–5 years)
Application Deadline: May 22, 2026
About National Tobacco Enterprise
National Tobacco Enterprise (Ethiopia) S.C, a subsidiary of Japan Tobacco International (JTI), is one of Ethiopia’s leading enterprises. The company is committed to operational excellence, employee well‑being, and sustainable practices.
Position: Canteen Service Associate
The Canteen Service Associate will oversee the efficient, hygienic, and high‑quality operation of the company canteen and coffee corners across multiple locations. The role ensures food safety, service quality, vendor performance, and employee satisfaction while maintaining compliance with health and safety standards.
Key Responsibilities
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Canteen Operations: Manage daily canteen and coffee corner services, validate meal records, and ensure smooth delivery.
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Food Safety & Hygiene: Enforce sanitation standards, inspect food quality, and monitor handling/storage practices.
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Equipment & Facility Maintenance: Ensure upkeep of canteen equipment, drainage, and facilities.
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Vendor Coordination: Monitor outsourced service providers, ensure compliance, and support procurement in contract management.
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Customer Service: Address employee feedback, support catering for meetings/events, and enhance service quality.
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Reporting & Compliance: Maintain accurate records, inspection logs, and ensure compliance with audits and regulations.
Qualifications & Requirements
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Education: Diploma or Bachelor’s degree in Hotel Management, Hospitality, Food & Beverage Management, Nutrition, or related fields.
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Experience: Minimum 2 years in hotel, canteen, or cafeteria management.
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Certifications: Food Safety, Hygiene, or Catering Services certification preferred.
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Skills:
- Strong knowledge of food safety and sanitation standards.
- Vendor and supplier management experience.
- Excellent organizational and problem‑solving skills.
- Customer‑focused mindset with strong communication skills.
- Fluent in English; computer literacy (Excel preferred).
Application Instructions
Interested applicants should submit their updated CV to: CareersEthiopia@jti.com
- Indicate the position title in the subject line.
- Only shortlisted candidates will be contacted.
Perks & Benefits
- Medical allowance
- Meals provided
- Transport allowance
- Training opportunities